Nice A.

Nice A. is a results-driven professional with extensive experience in the BPO industry, excelling in administrative support, customer service, technical support, and sales. In roles such as an admin task and sales support specialist, she supported sales teams with administrative tasks, managed customer data with CRM tools, and facilitated efficient workflow. As a technical service representative, she provided troubleshooting and technical assistance via phone and chat, delivering clear guidance to customers. Her role as a health insurance agent involved aiding clients in selecting appropriate insurance plans and maintaining client satisfaction. Additionally, Nice served as a virtual assistant, expertly managing calendars and emails, and ensuring timely task completion in remote settings. She holds a Bachelor of Science in Business Administration with a major in Financial Management from Philippine Women's College of Davao, underscoring her foundation in business and financial principles.