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Nickvan L. — Junior Virtual Assistant Specialist from Philippines

Nickvan L.

Junior Virtual Assistant Specialist

Philippines Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Nick V. is a Virtual Assistant with practical experience in CRM automation, GoHighLevel, and chatbot setup, notably supporting fast-paced teams in the digital services sector. At Digital Benefits, Nick managed administrative operations, maintained CRM systems for lead tracking, and built chatbots to enhance client communication and response times. He contributed to improved system organization by overseeing data management and collaborating on user interface enhancements. In addition, Nick supported the Service Learning Program at DTI, where he assisted in developing an ID Management System and created workflow diagrams to clarify processes. Skilled in workflow automation, documentation, and basic IT support, Nick is experienced in remote team collaboration and streamlining project delivery within administrative and IT-focused environments.

Experience

  • Virtual Assistant / IT Support (Intern → Part-Time)

    Digital Benefits · 2025 — 2026
    Oversaw daily administrative tasks, enhancing team workflows and ensuring timely completion of activities. Organized and maintained CRM systems with GoHighLevel for lead tracking and automation purposes. Developed and managed chatbot systems to enhance client communication efficiency. Streamlined document handling by organizing and updating records, reports, and system information. Offered basic technical support and troubleshooting assistance for internal tools and processes. Coordinated with team members to aid in client project completion and deadline adherence. Participated in enhancing the user interface and overall user experience.

  • Service Learning Program – DTI (Administrative Support)

    null · 2025 — 2025
    Assisted in the development of an ID Management System for staff utilization. Maintained organization of user data and documentation. Developed workflow diagrams aimed at increasing process clarity. Worked with team members to facilitate system implementation.

Skills & Expertise

CRMGoHighLevelIT and NetworkingCustomer ServiceVirtual AssistantData Entry SpecialistCustomer Service and Admin Support

Education

  • BS Information Technology
    Xavier University – Ateneo de Cagayan · — — 2026

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