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Nicolay C. — Junior English Teacher from Brazil

Nicolay C.

Junior English Teacher

Brazil 1-2 years
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About

Nicolay C. N. is a dedicated professional with a strong foundation in philosophy and education, holding a Bachelor's Degree from the Federal University of Santa Catarina. Currently serving as an English Teacher at KNN Idiomas, he excels in teaching language skills through interactive methodologies that emphasize communication and cultural understanding. Previously, Nicolay applied his communication expertise as a Winback Agent at CES Communications, rebuilding customer relationships through tailored strategies. In the retail sector, he managed logistical operations and customer outreach at Renner. His diversified experience includes administrative support with Stefanini at Banco Mercantil, cashier duties at C&A, and demographic data collection as a Census Taker with IBGE. Nicolay is well-versed in audio/visual editing with tools like Ableton and Adobe Premiere Pro, and proficient in basic programming languages like Python and SQL. Fluent in English with basic German skills, he is equipped with the Microsoft Office Suite to support superior customer service and educational outcomes.

Experience

  • English Teacher

    KNN Idiomas · 2025 — Present
    Instructed students at various levels in English, emphasizing communication, grammar, and cultural components while utilizing interactive teaching methodologies.
  • Winback Agent

    CES Communications · 2024 — 2025
    Executed outbound calls to reconnect with former customers, presenting customized solutions, promotions, and information to facilitate reactivation.
  • Logistics Assistant

    Renner · 2024 — Present
    Oversaw the handling of goods, tagging, and monitoring inventory levels.
  • Sales Assistant

    Renner · 2024 — Present
    Engaged in outreach and sales activities within the financial products sector.
  • Administrative Assistant

    Stefanini (Banco Mercantil) · 2024 — Present
    Provided assistance with ATM and mobile banking applications, managed customer access, and delivered support.
  • Cashier

    C&A · 2022 — 2023
    Processed sales transactions, handled exchanges, and facilitated sales of financial products.
  • Census Taker

    IBGE · 2022 — Present
    Conducted door-to-door interviews to gather demographic data.
  • Call Center Operator

    Almaviva · 2021 — Present
    Managed inbound customer service inquiries, addressing concerns related to billing, cards, and service packages.
  • Philosophy Teaching Assistant

    UFSC · 2019 — Present
    Assisted in course instruction, developed educational materials, and facilitated review sessions.

Skills & Expertise

Education

  • Bachelor's Degree in Philosophy
    UFSC - Federal University of Santa Catarina · 2016 — 2021
  • Pedagogical Degree in English
    R2 Formação Pedagógica

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