Nicole T.

Edelin B. is an experienced professional who has amassed a diverse range of skills over her 13-year career. Her journey began as a Sales Assistant at Dayang’s Pharmacy, where she developed her customer interaction skills. She further honed her craft in the creative industry as an Artist and Sander/Assembler for Cebu Art Craft and Cebu Suntech Manufacturing Corporations. Her versatility is further exemplified by her role as a Scriptwriter and Voice Recording Artist at Bombo Radyo and CCTN Channel 47. Transitioning into the customer service sector, Edelin excelled as a Customer Service Representative at Qualfon Philippines and Convergys/Concentrix, where her duties included voice/chat support and bookkeeping. Her educational background in Graphics and Design from Cebu Technological University bolsters her technical skills, with proficiency in MS Word, PowerPoint, Excel, Adobe Illustrator, and accounting software such as QuickBooks. Her technical support prowess is evident in her capabilities in bookkeeping, accounting, and reconciliation of accounts.