Nicole A.

Nicole A. is an experienced hospitality and tourism professional with a Bachelor’s Degree from Pampanga State University. Currently serving as Animator Cruise Staff with Costa Cruises, she organizes and leads daily entertainment activities, supporting guest embarkation and disembarkation, and drives Port Adventure sales on board. At IKey Local Agency Corp., Nicole held the role of Account Supervisor, where she managed client accounts, coordinated outsourced staff, and oversaw payroll and onboarding processes. Her earlier experience as Guest Relations Officer at Holiday Inn & Suites Makati focused on executive lounge operations and issue resolution for guests. Nicole’s prior roles include telemarketing for a US healthcare provider at Cynet Virtual Advantage and service crew duties at McDonald’s, where her customer service excellence was central. She is recognized for strong operations management within fast-paced environments across the cruise, hotel, staffing, and food service industries.