Nicole E.
Mid-Level Transportation Administrative Coordinator
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About
Nicole E. is a seasoned professional with over three decades of experience within dynamic and demanding industries such as transportation and distribution. Having served in roles at Tanker Services, Lucerne Transport/Unitrans, and others, she excelled as both a Marketing Assistant and a Personal Assistant, displaying expertise in customer relationship management, project management, and executive support. Nicole is renowned for her proactive work ethic and ability to perform under pressure, managing intricate tasks like coordinating travel arrangements and compiling quotes. She also possesses linguistic fluency in English and Afrikaans, allowing her to effectively manage diverse communications. Her ability to work independently while thriving in team environments has been critical to projects such as tender coordination and maintaining the accuracy of sales statistics. Nicole's commitment to quality and her strong rapport-building skills make her a valuable asset to any organization.
Experience
Customer Relations Specialist
null · 2015 — 2025Provided updates to customers regarding load status on a bi-daily basis and addressed inquiries by compiling and distributing quotes. Ensured accuracy of the quote register and managed the company website along with related inquiries. Compiled and managed the quarterly company newsletter and prepared monthly customer statistics and KPIs for the National Sales Manager and Key Account Managers. Coordinated corporate gifts and customer entertainment events, overseeing all aspects from venue selection to follow-ups. Managed tender processes by coordinating with relevant parties, ensuring compliance, and adhering to deadlines. Offered strong support to business development and commercial teams, prepared presentations, and compiled monthly Business Development reports. Coordinated team travel arrangements, managed expense claim submissions for senior management, and provided assistance to the Commercial team with quotes and system updates.Marketing Assistant
Idwala · 2011 — 2015Engaged in various marketing activities assisting the team in executing strategies and managing promotional materials. Supported the marketing department in its planning and execution of campaigns.Key Accounts Manager
Imperial Distribution · 2006 — 2010Managed key client accounts, ensuring customer satisfaction and retention through consistent service and communication. Developed and maintained strong relationships with clients while overseeing contract negotiations.PA, Sales Rep, Sales Manager
Tanker Services · 1993 — 2006Performed administrative support including scheduling and communication management. Engaged directly in sales activities and managed relationships with customers, facilitating sales processes and ensuring effective support to the sales team.
Skills & Expertise
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