Nicole

Angeline Yvette C. N. is a versatile professional with a notable history of engaging work experiences in customer service and operations. She holds a Bachelor of Science in Customs Administration from Our Lady of Assumption College, Inc. Her professional journey began with Jollibee Foods Corporation as a Senior Service Crew from 2022 to 2023, where she excelled in providing excellent customer service, managing multiple sales channels, and overseeing payroll administrative tasks. She moved to Concentrix CVG Phil., working as a Customer Care Professional from 2023 to 2025. There, she demonstrated her proficiency in clear written communication and professional email etiquette by assisting customers with warehouse data storage solutions. Most recently, Angeline served as a Senior Associate in Operations at WNS Global Services, where from 2025 to 2026, she specialized in helping clients with insurance policies and claims, focusing on customer satisfaction and leveraging her CRM tools knowledge.