Nicoll P.
Junior Bilingual Customer Service Representative
Open to offersNew to PlatformAbout
Nicoll P. is a determined professional with a background in modern languages and rich experience in customer service, bilingual communication, and sales. Graduating from Universidad ECCI, she began her journey as an Appointment Setter at Kampaign Kings in Texas, where she was the crucial first point of contact for clients interested in insurance, managed lead qualification, and facilitated the sales process in both English and Spanish. Her role involved nurturing communication and enhancing her persuasive abilities. She further honed her skill set as a Sales Advisor at Zephir SAS, providing comprehensive product advice and managing transaction workflows. Beyond sales, Nicoll has contributed to education as an English Teacher, focusing on student engagement through innovative educational materials. Her professional toolkit is rounded out with proficiency in digital tools like Google Docs, Google Drive, and Canva, supported by additional training in digital marketing and AI.
Experience
Appointment Setter
Kampaign Kings · 2026 — 2026Acted as the initial contact for clients seeking insurance, qualified leads, and connected them to the appropriate sales advisor for closing sales. Delivered customer service in both English and Spanish, followed up with potential clients, and assisted throughout the sales process.English Teacher (Weekends)
Company not specified · 2025 — 2026Provided basic English instruction to students, focusing on pronunciation, vocabulary, and reading comprehension. Developed educational activities and materials, monitored academic progress, and offered individual support while maintaining regular communication with students.Sales Advisor
Zephir SAS · 2023 — PresentDelivered customer service along with product advice, enhancing sales activities and customer support. Managed cash transactions, recorded sales, and organized product displays while assisting customers throughout their purchasing experiences.
Skills & Expertise
Education
- Bachelor's Degree in Modern LanguagesUniversidad ECCI
- High School DiplomaJosé Ortega y Gasset School
Interested in this professional?
Sign in as an employer to save this profile or invite Nicoll P. to a job.
Sign in as an employer