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Nicols E. — Mid-Level Technology Consultant from Colombia

Nicols E.

Mid-Level Technology Consultant

Colombia 6+ years
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About

Nicolás E. M. is a seasoned Multidisciplinary Technology Consultant based in Bogota, Colombia, renowned for blending expertise across diverse domains. With advanced proficiency in data science and QA automation, Nicolás has conducted comprehensive evaluations to enhance AI model training for TECNO Mobile Global and executed both manual and automated testing for platforms including uTest, Applause, and Test.io. His IT prowess extends to telecommunications technical support, having resolved incidents and managed infrastructure at CTG Latam and Allus Global BPO Center. In the realm of audiovisual production, Nicolás has over a decade of experience, crafting sound design for Caracol Televisión and overseeing live A/V quality for Claro TV. His commitment to customer experience has been demonstrated at IGT Solutions, handling travel bookings and customer service. His academic foundation includes a degree in Telecommunications Engineering from Fundación Universitaria San Martín, supplemented by industry-recognized certifications from AWS, Microsoft Azure, and more.

Experience

  • AI Image Evaluator

    TECNO Mobile Global · 2025 — 2025
    Performed qualitative and quantitative evaluations to train Artificial Intelligence models.
  • QA Tester

    uTest / Applause / Test.io · 2024 — 2024
    Conducted manual and automated testing using Playwright in both web and mobile environments; analyzed API traffic.
  • First-Line Technician

    CTG Latam · 2022 — 2023
    Delivered technical support in telecommunications, focused on incident resolution and managing ticketing processes.
  • Loan Advisor (Volunteer)

    Spring Financial · 2023 — 2023
    Advised on credit products and support for economic empowerment initiatives.
  • Travel Associate / Ticketing

    IGT Solutions · 2022 — 2022
    Handled corporate bookings using GDS and provided ticketing support for B2B/B2C customer service.
  • Customer Advocate (Volunteer)

    Best Buy (Sitel Group) · 2022 — 2022
    Addressed customer issues within the technology retail sector.
  • Children’s Dubbing Editor

    Voices · 2018 — Present
    Engaged in conceptual editing and synchronization tasks for animated series.
  • Sound/Music Designer

    Caracol Televisión · 2012 — 2017
    Produced Foley and created international soundtracks for both television and commercials.
  • Live Broadcast Operator

    Claro TV · 2016 — 2017
    Oversaw A/V quality in real-time during live programming.
  • Technical Support Specialist

    Allus Global BPO Center · 2011 — 2011
    Provided broadband support and managed network solutions.

Skills & Expertise

Education

  • Bachelor of Science in Telecommunications Engineering
    Fundación Universitaria San Martín
  • Business Finance
    Universidad de Los Andes

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