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Niedziela G. — Junior AML and Fraud Analyst from Philippines

Niedziela G.

Junior AML and Fraud Analyst

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Niedziela S. is a detail-oriented AML and Fraud Analyst with experience honed at Genpact Services LLC, a financial technology account, where she specialized in transaction monitoring, risk assessment, and financial crime detection. With a keen skill set in investigating suspicious activities, she effectively escalates high-risk cases and ensures stringent regulatory compliance while maintaining accuracy and meeting service level agreements. During her tenure, she excelled in conducting Anti-Money Laundering (AML) investigations and analyzing transaction patterns to ensure compliance with financial policies. Earlier, at IBEX Global Solutions Inc., Niedziela handled confidential customer information under a healthcare account, demonstrating her versatility and understanding of data privacy regulations. She holds a Bachelor of Science in Tourism Management from Universal College of Parañaque and graduated with honors in Humanities and Social Sciences from Parañaque National High School – Main.

Experience

  • Process Associate / Transaction Monitoring Analyst

    Genpact Services LLC – Financial Technology Account · 2023 — 2026
    Monitored financial transactions to identify any suspicious or fraudulent activity. Conducted investigations related to AML and documented findings in accordance with internal policies. Analyzed transaction patterns and carried out risk assessments. Managed high-risk cases by escalating them and ensuring case records were accurate and audit-ready.
  • Customer Service Representative

    IBEX Global Solutions Inc. – Healthcare Account · 2023 — 2023
    Handled confidential customer information while adhering to data privacy regulations. Addressed account and billing issues, successfully resolving concerns while meeting established performance metrics.

Skills & Expertise

Education

  • Bachelor of Science in Tourism Management (Undergraduate)
    Universal College of Parañaque · — — 2022
  • Humanities and Social Sciences (With Honors)
    Parañaque National High School – Main · — — 2022

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