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NIKI L. — Mid-Level Administrative Operations Assistant from Philippines

NIKI L.

Mid-Level Administrative Operations Assistant

Philippines No experience yet
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Niki Louise G. is a seasoned Virtual Assistant and operations support professional with nearly 10 years in customer service. With practical experience at Yellow Cab Pizza Co. and 7-Eleven Philippines, she has been integral in overseeing daily business operations, assisting with inventory management, and coordinating staff activities. Her proficiency in administrative tasks is enhanced by her strong capabilities in Microsoft Office and Google Workspace. Niki has also proven her adaptability by mastering a range of essential business tools including Canva for graphic design and appointment setting. Her educational foundation in Tourism Management and certification as a Virtual Assistant from VA Mastery Hub complement her comprehensive skill set, making her a reliable asset for businesses aiming for operational efficiency and smooth workflow.

Experience

  • Assistant Managing Director

    Yellow Cab Pizza Co. (Franchised) · 2016 — 2025
    Oversaw daily business operations, ensuring efficient workflow across departments. Handled administrative duties such as report generation, document organization, and scheduling. Assisted in payroll verification, expense monitoring, and financial record review. Coordinated with staff about daily activities and task completion. Monitored inventory and operational needs to meet business requirements. Maintained organized records for management evaluations and assisted the Managing Director in operational planning.

  • Assistant Managing Director

    7-Eleven Philippines (Franchised) · 2019 — 2022
    Oversaw daily store operations while ensuring efficient workflows during shifts. Worked closely with staff to address schedules, tasks, and operational issues. Monitored inventory and supplies essential for daily operations. Ensured high standards of customer service and effectively addressed customer concerns. Supported the execution of promotional activities aimed at boosting store sales, while managing reports and operational documentation.

  • Bank Teller

    BPI Family Savings Bank · 2014 — 2016
    Managed customer transactions, including deposits, withdrawals, encashments, and government contribution payments. Provided banking services to customers, assisting them with their financial needs.

Skills & Expertise

Customer Service RepresentativeVirtual AssistantData AnalystAndroid Developer

Education

  • Bachelor’s of Science in Tourism Management
    Far Eastern University · 2010 — 2014