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Nikita N. — Mid-Level Administration Supervisor from South Africa

Nikita N.

Mid-Level Administration Supervisor

South Africa 2-3 years
Open to offersNew to Platform
Languages
English
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About

Nikita Z. is an experienced administrative professional with a proven track record in office management, executive support, and operations across industries such as paper supply, property management, steel and construction, and online education. As an Administration Supervisor at Castle Paper Rolls, Nikita led administrative teams, managed accounts payable & receivable, performed financial reconciliations, and streamlined processes through the IQ Management System, resulting in a 30% increase in efficiency. In the property and hospitality sector, Nikita managed Airbnb and Booking.com listings at Alleycatz Supplies and Services, overseeing guest communications, issue resolution, and maintaining high occupancy and satisfaction. Nikita has also delivered tailored English language instruction internationally, utilizing Sage Accounting Software, CRM systems, and virtual classroom tools such as ClassIn, Zoom, and Google Meet while designing student-centered lesson plans and ensuring ongoing client retention. Previous experience includes supporting health and safety compliance and executive operations in the steel & construction industry, further demonstrating versatility and skill across varied business domains.

Experience

  • Online English Tutor

    Ultimate English Online · 2023 — Present
    Craft and deliver tailored English lessons aimed at global students, emphasizing grammar, fluency, and exam preparation. Develop engaging, student-specific content aligned with learning objectives and proficiency levels. Support student success in IELTS and academic English preparation. Foster long-term relationships with international clients, ensuring high student retention rates. Create original teaching materials to enhance creative and adaptive instruction.
  • Online English Tutor

    Talk915 · 2021 — 2023
    Conduct virtual English lessons for over 200 students from China and the Philippines, addressing various age groups and proficiency levels. Provide interactive lessons that build confidence in both formal and everyday English. Recognized for fostering a safe, positive learning environment. Maintain comprehensive lesson records and adapt teaching methods based on individual learning styles. Consistently acknowledged for professionalism and effective results.
  • Executive Assistant & Property Manager

    Alleycatz Supplies and Services · 2020 — 2022
    Fulfilled executive support responsibilities while managing a portfolio of short-term rental properties. Delivered high-level assistance, including diary management, reporting, and procurement tasks. Managed all aspects of Airbnb and Booking.com property listings, including guest communications, reservations, and property upkeep. Maintained supplier relationships and processed orders using Sage Accounting Software.
  • Administration Supervisor

    Castle Paper Rolls · 2015 — 2020
    Oversaw an administration team to ensure operational efficiency and financial precision. Managed accounts receivable and payable, payroll entries, and financial reconciliations. Provided training and supervision to administrative staff, offering continuous mentoring and performance guidance. Handled the invoicing process, including quotations and credit notes, prioritizing accuracy. Implemented new systems on the IQ platform to enhance productivity and reduce processing times.
  • Personal Assistant & Health & Safety Representative

    S&G Steel & Construction Worx · 2014 — 2015
    Assisted the leadership team while leading health and safety compliance efforts across factory and office locations. Organized safety inductions and training for new employees, facilitating toolbox talks. Conducted health and safety inspections, maintaining compliance records and documentation. Aided the Director with scheduling and general administrative tasks.

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