Nikki C.
Mid-Level Administrative Assistant
Open to offersNew to PlatformAbout
Nikki C. is an experienced professional based in the Philippines with extensive expertise in administrative support, stakeholder communication, and CRM management. With a career beginning as a Second Language Teacher at Bridgeculture Inc., Nikki developed strong organizational skills, crafting structured lesson materials and managing classroom environments. Transitioning to the corporate world, Nikki served as an Audience Development Specialist at Open Look Business Solutions, where CRM management and client communication were key responsibilities. At Cebu Doctors' University, as an Administrative Assistant, Nikki effectively coordinated faculty and student interactions and managed institutional events, highlighting her calendar and event management capabilities. In her roles as a Sales Specialist at Bridgebooks and Sales Representative at Southside Marketing Solutions Inc., Nikki excelled in client relationship management, contract negotiation, and strategic sales activities, consistently supporting cross-functional teams. Nikki’s educational background in Elementary Education from Cebu Technological University further supports her adeptness in communication and organization.
Experience
Sales Representative
Southside Marketing Solutions Inc. · 2025 — 2026Maintained and updated client records in CRM platforms to ensure information was accurate and accessible for team use. Prepared sales activity reports and summaries of client concerns, enhancing documentation and reporting skills. Managed multi-channel communication with clients through calls, chats, emails, and texts, while coordinating with the team to provide a seamless client experience.Sales Specialist
Bridgebooks · 2022 — 2025Conducted professional client presentations and proposals over the phone using Ring Central, demonstrating polished verbal communication and persuasive abilities. Effectively negotiated contracts and terms, ensuring a balance between client needs and organizational objectives, and built long-term client relationships to ensure satisfaction. Collaborated with internal teams on strategy and campaign development, facilitating cross-functional coordination.Administrative Assistant
Cebu Doctors' University · 2020 — 2022Functioned as the primary contact for the College of Nursing, efficiently managing inquiries from students, faculty, and external stakeholders. Coordinated and maintained calendars for faculty and administrators, while scheduling appointments and facilitating meetings. Planned and executed various institutional events, including orientations and faculty meetings, from logistics to on-day coordination, and monitored office supplies to ensure administrative operations ran smoothly.Audience Development Specialist
Open Look Business Solutions · 2018 — 2019Managed both outbound and inbound client communications via VoIP softphones while maintaining precise records in CRM systems. Conducted customer verifications and satisfaction surveys to gather insights and strengthen client relationships, and generated qualified leads through structured outbound calling by consistently adhering to call flow procedures.Second Language Teacher
Bridgeculture Inc. · 2015 — 2018Developed structured lesson materials and learning frameworks while providing individualized feedback and adapting communication styles to meet the diverse needs of learners. Managed a dynamic classroom environment focused on engagement, clarity, and achieving positive outcomes.
Skills & Expertise
Education
- Bachelor's of Elementary Education Major in General Content and HELECebu Technological- Main Campus · — — 2018
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