Nikko M.
Mid-Level Software Development Specialist
Open to offersNew to PlatformAbout
Nikko M. is an experienced IT professional with a comprehensive background in software development, technical support, and digital design. At Accenture Inc., he held the role of Packaged App Development Analyst where he developed, tested, and maintained custom software applications to support business operations, collaborating with cross-functional teams to deliver scalable solutions. His responsibilities included managing applications with CyberArk PAM and Azure Key Vault for secure credential management, as well as using ServiceNow for ticket handling. Previously, he served as a Product Operations Support Lead at TAPI Limited, overseeing tenant issue management and providing technical support for internal tools. Nikko's dedication to education is demonstrated by his role as an IT Staff and Senior High School Teacher at St. Mary’s College of Meycauayan, where he taught digital literacy and visual graphics design. He holds a Bachelor of Science in Information Technology and a Bachelor of Secondary Education.
Experience
Packaged App Development Analyst
Accenture Inc. · 2022 — 2026Developed, tested, and maintained custom software applications to support business operations. Collaborated with cross-functional teams to analyze requirements and deliver scalable solutions. Troubleshot, debugged, and improved existing code to enhance system performance. Managed four applications with CyberArk PAM and Azure Key Vault, ensuring secure credential management through password rotations. Handled multiple tickets using ServiceNow (SNOW), administering various applications and remediating security vulnerabilities. Managed Active Directory and Azure Portal administration.Behavioral Therapist Assistant
ABA 101 Behavioral Therapy Center · 2024 — 2025Implemented behavior plans for children with developmental conditions. Recorded progress data during sessions and supported communication between therapists and parents.Product Operations Support Lead
TAPI Limited · 2021 — 2024Oversaw daily administrative operations, including invoice tracking and issue management. Utilized the TAPI Tenant Concierge platform to address tenant concerns promptly. Provided technical support for internal tools and systems to maintain operational efficiency and monitored concerns through Slack.IT Staff / Senior High School Teacher
St. Mary’s College of Meycauayan · 2021 — 2022Taught Empowerment Technology to Grade 11 students, focusing on digital literacy and responsible ICT use. Delivered lessons in Visual Graphics Design for Grade 12 students and supervised Work Immersion programs. Maintained and supported school IT systems to ensure smooth technology integration in the classroom.IT Staff / Digital Animation Moderator / T.L.E. Computer Teacher
St. Mary’s College of Meycauayan · 2014 — 2017Provided IT support to ensure functionality of school systems and computer laboratories. Educated Grade 9 students in Computer System Servicing, focusing on hardware assembly, maintenance, and basic networking. Facilitated T.L.E. classes for Grades 7–8 on Adobe Photoshop, basic graphic design, and Arduino-based robotics programming. Developed digital teaching materials and interactive modules for animation and computer literacy. Supported multimedia resources and equipment for instructional purposes while promoting hands-on learning through project-based activities.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologySt. Mary’s College of Meycauayan · 2017 — 2021
- Bachelor of Secondary Education (CPTE)St. Mary’s College of Meycauayan · 2019 — 2020
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