Nilgen J.
Mid-Level Finance and Operations Officer
Open to offersNew to PlatformAbout
Nilgen Joy L. is an experienced Operations and Finance Professional specializing in administrative support, accounts payable, and receivable in the finance and retail sectors. With over five years at organizations including WestEast Credit Corporation and Gaisano Capital, Nilgen Joy L. has managed complex office workflows, processed high-volume financial transactions, and maintained accurate client and vendor records. As Branch Manager and Service Officer in the credit industry, she oversaw daily branch operations, evaluated loan applications, and prepared executive and financial reports. In her role as Accounting Staff in retail, she excelled at invoice processing, credit analysis, and maintaining systematic records, as well as ensuring audit compliance and vendor coordination. With a Bachelor of Science in Business Administration majoring in Operations Management, Nilgen Joy L. is proficient in Microsoft Office and demonstrates a clear focus on improving process efficiency and financial accuracy.
Experience
Branch Manager
WestEast Credit Corporation · 2024 — 2025Oversaw daily branch operations by monitoring financial performance, managing past-due accounts, and supervising office and accounts receivable management. Coordinated client appointments, addressed client concerns, and maintained detailed customer records for follow-ups. Executed payroll processing and high-accuracy data entry for financial transactions using company systems. Managed administrative functions such as maintaining office revolving funds and processing employee reimbursements, travel allowances, and invoices. Prepared branch performance reports, ensured record accuracy for head office, and evaluated loan applications through credit analysis.Service Officer
WestEast Credit Corporation · 2022 — 2024Delivered administrative support by organizing client appointments, processing invoices, handling disbursement vouchers, and managing collections. Administered systematic record management, payroll processing, and high-accuracy data entry. Assisted in credit administration and maintained comprehensive documentation for office operations.Accounting Staff
Gaisano Capital – Corporate Office · 2019 — 2022Trained new employees in standard office procedures and internal software, while verifying invoice accuracy by matching purchase orders and delivery receipts to authorize payments. Oversaw disbursement management by preparing vouchers and entering payment data into accounting software. Reviewed travel expenses and petty cash for audit compliance. Handled vendor communications to resolve billing issues and update payment statuses. Maintained an organized filing system for all paid vouchers and financial records.
Skills & Expertise
Education
- Bachelor of Science in Business Administration major in Operations ManagementColegio de San Francisco Javier · 2015 — 2019
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