Nina P.
Mid-Level Restaurant Manager
Open to offersNew to PlatformAbout
Nina V. is a versatile and results-driven professional with a comprehensive background in restaurant management, medical administration, and healthcare billing operations. She has proven expertise as a Restaurant Manager, where she adeptly drove daily operations, optimized financial performance through strategic cost control and budget management, and upheld rigorous standards in food quality and hygiene compliance at Cuisinerong Pinoy Restaurant in Muscat, Oman. Nina excelled in managing cross-functional teams, resolving customer conflicts with diplomacy, and executing marketing initiatives to enhance sales and client retention. Additionally, her role as a Billing Clerk at Lama Polyclinic L.L.C. showcased her proficiency in managing patient billing workflows, conducting insurance verifications, and employing medical coding practices, ensuring precise insurance submissions and revenue reporting. Earlier, Nina contributed as a Medical Receptionist and Medical Records Clerk, refining her skills in patient management, record-keeping, and administrative operations within healthcare environments. She holds a Bachelor of Science in Nursing from Southwestern University.
Experience
Restaurant Manager
Cuisinerong Pinoy Restaurant · 2025 — 2026Directed daily operations to ensure efficient workflows and superior dining experiences. Led front-of-house and kitchen staff, fostering a positive work atmosphere. Handled guest relations, managing feedback and resolving complaints to enhance customer retention. Monitored stock levels of food and supplies, strategically ordering to reduce waste. Prepared operational budgets and tracked expenses, implementing cost-control measures. Enforced food safety and hygiene regulations to maintain compliance. Conducted checks on food quality and presentation. Executed promotional activities to drive customer engagement and revenue. Compiled operational and financial reports for management.Billing Clerk
Lama Polyclinic L.L.C. · 2023 — 2024Managed patient billing workflows from statement generation to account reconciliations. Conducted insurance verifications and documentation uploads to enhance claim success. Applied medical coding standards for accurate submissions and correspondence. Audited billing statements to correct errors prior to submission. Maintained patient financial databases and assisted with collections of outstanding receivables. Prepared billing and revenue reports for management review.Medical Receptionist
Badr Al Samaa Hospital & Polyclinics · 2016 — 2023Managed front-desk operations and multi-line phone systems in a high-volume setting. Verified insurance and patient information while adhering to privacy guidelines. Oversaw appointment calendars to optimize patient flow and clinician schedules. Coordinated check-in and check-out processes along with co-pay collections. Collaborated with insurers to resolve coverage issues and expedite authorizations.Medical Records Clerk
RGO Laboratory & Diagnostic Center · 2011 — 2016Maintained and secured patient health records, both physical and electronic, in accordance with standards. Abstracted and coded clinical data using standard classification systems. Processed medical record releases while complying with legal regulations. Entered patient demographic and clinical data accurately into databases.Office Clerk
Star Paper Corp. · 2010 — 2011Provided administrative support, managing routine correspondence, document scanning, filing, and mailing. Handled phone and email inquiries to maintain customer service quality.
Skills & Expertise
Education
- Bachelor of Science in NursingSouthwestern University
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