Nino T.

TeranteNiño S. is a seasoned Customer Service Representative with extensive experience in the telecommunications and customer service industries. His tenure at companies like TELUS International Philippines, Valor Global Philippines, and Teleperformance Philippines has equipped him with the ability to resolve customer complaints effectively, navigate complex account issues, and improve customer loyalty. TeranteNiño adeptly recovers delinquent accounts and sets up payment arrangements, ensuring account accuracy. His work at Valor Global included optimizing user experiences for TikTok, reviewing bank accounts for fraud, and maintaining financial integrity. Additionally, he managed healthcare accounts at Sagility, facilitating appointment scheduling. With a Bachelor of Science in Information Technology from Southern Leyte State University, he combines technical knowledge with practical skills in data entry, account management, and appointment scheduling to enhance the overall user experience. His dynamic approach and strategic decision-making ability make him a valuable asset in any customer-focused role.