Nisa T.
Senior Healthcare Operations and Administrative Manager
Open to offersNew to PlatformAbout
Nisa C. is a seasoned professional in the fields of administrative support, healthcare operations, and business management, boasting over a decade of experience. As the Founder & Chief Executive Officer of Resourceful Mind LLC, she delivers comprehensive virtual assistant services, facilitating business consulting, executive support, and project management for entrepreneurs and small businesses. Her career highlights include overseeing scheduling for numerous caregivers across Tennessee while at AdvanceCare Health Services, along with executing meticulous medical records management and release of information requests remotely with CIOX Health. Nisa's proficiency in medical records management, team supervision, and HIPAA compliance underscores her ability to improve operational efficiency and maintain regulatory adherence. In addition to her role as an entrepreneur and Tennessee Notary Public, she holds a Bachelor of Science in Business Management from the University of Tennessee and continues to expand her knowledge in allied health sciences.
Experience
Founder & Chief Executive Officer
Resourceful Mind LLC · 2025 — PresentFounded a multi-service administrative support and business consulting firm. Tasks include providing virtual assistant services, executive support, scheduling, client communications, project management, business startup assistance, social media support, event coordination, and administrative solutions for small businesses.Scheduling Coordinator
AdvanceCare Health Services · 2024 — 2025Oversaw scheduling operations for caregivers and coordinated care for clients throughout Tennessee. Responsibilities encompassed staffing, onboarding, payroll support, compliance documentation, insurance communications, admissions, and caregiver training.Health Information Specialist I (Remote)
CIOX Health · 2021 — 2024Retrieved, reviewed, and processed medical records for healthcare organizations and insurance clients. Conducted quality assurance reviews while managing release of information requests and maintaining HIPAA compliance.Personal Care Assistant
At Home Healthcare TN · 2019 — 2021Delivered direct patient care and support services for elderly and disabled individuals. Assisted with daily living activities and documentation, ensuring professional service standards.Store Manager
The Shoe Department · 2019 — PresentManaged all aspects of store operations including payroll, inventory, staffing, sales performance, and customer service initiatives while facilitating employee development.Assistant Manager
Hibbett Sports · 2017 — 2019Aided daily business operations by handling hiring, training, scheduling, merchandising, inventory management, and customer relations.
Skills & Expertise
Education
- Bachelor of Science, Business ManagementUniversity of Tennessee at Martin
- Associate of Science, Allied Health SciencesSouth University