NIZZA L.
Senior Sales Account Manager
Open to offersNew to PlatformAbout
Nizza L. is a seasoned Sales & Account Management Professional based in Paranaque with over 20 years of experience in outbound sales, lead generation, and business development. She has an impressive track record in account management and customer success, specializing in both B2B and B2C markets. Nizza has consistently exceeded sales targets and expanded client relationships in global markets, particularly with U.S.-based clients. At Reed Elsevier Philippines, she managed B2B accounts, including law firms and corporate clients, focusing on client retention and upselling through strategic prospecting and consultative selling. Her proficiency in CRM platforms such as Salesforce and HubSpot has been integral to her success in managing sales pipelines and client portfolios. With roles at companies like RealPage Philippines and KIS-Rentsync, she has honed her skills in cold calling, email outreach, and technical support, showcasing her prowess in fast-paced, quota-driven environments. Nizza holds a Bachelor of Science in Computer Science from Metro Business College.
Experience
Sales Account Manager
Reed Elsevier Philippines · 2015 — 2026Oversaw a portfolio of B2B accounts including small law firms and corporate clients in the U.S. market, facilitating new business generation through outbound prospecting, referrals, and nurturing client relationships. Acted as the main contact for client inquiries, managing billing issues, preparing contracts and quotes, and providing service support. Identified opportunities for upselling and cross-selling, leading to increased client spending and improved retention. Met sales targets consistently while ensuring high client satisfaction and fostering long-term partnerships. Employed Salesforce CRM for account management, opportunity tracking, and sales activity monitoring.Business Development Representative (Project Based)
KIS-Rentsync – Remote · 2024 — 2024Targeted potential new leads in the U.S. market via calls, emails, and social outreach. Scheduled technical meetings and product demos for the sales team with qualified prospects. Engaged in follow-up communications with legacy leads to build relationships. Collaborated with sales representatives to enhance client adoption of Rentsync solutions. Maintained accurate records and pipeline reports using HubSpot CRM.APAC-Sales Marketing Specialist (Project Based)
Inform Group – Remote · 2021 — 2021Initiated contact with prospective clients to promote products and services, generating sales opportunities. Conducted market research and analyses to pinpoint target accounts and identify business opportunities. Presented product specifications, pricing, and payment terms while negotiating contracts. Coordinated with internal teams to ensure customer satisfaction and successful project delivery.Sales & Lead Generation Specialist
RealPage Philippines · 2014 — 2015Generated new business through outreach methods including phone calls, emails, and social media. Identified key decision-makers and qualified leads within target accounts. Conducted follow-ups and relationship cultivation to progress leads through the sales funnel. Managed prospect data and tracked sales activities using Salesforce CRM.Lead-Generation Specialist
VOCUS Inc · 2013 — 2014Produced qualified sales leads via outbound calls and email campaigns. Performed research to identify new business opportunities. Supported Regional Sales Directors by maintaining robust prospect pipelines.CSR II/Sales Specialist
STREAM Philippines · 2012 — 2013Provided assistance to customers with inquiries related to billing, account issues, and technical support. Recommended products and service packages tailored to customer needs. Delivered upselling and cross-selling support while ensuring high levels of customer satisfaction.Customer Service Representative
AEGIS PEOPLE SUPPORT · 2009 — 2012Delivered customer service addressing billing, technical, and account-related concerns. Resolved customer issues efficiently while adhering to quality service standards. Assisted customers with product information and service troubleshooting.Sales Representative
CONVERGYS · 2005 — 2009Promoted and sold products and services using consultative selling techniques. Processed customer orders while clearly explaining pricing, charges, and savings. Established customer relationships through effective communication and discovery questioning.
Skills & Expertise
Education
- Bachelor of Science: Computer ScienceMetro Business College - Buendia, Pasay City · — — 2017
- Bachelor of Science: Computer ScienceCaloocan City Polytechnic College - Caloocan · — — 1999