Nkanyiso

Nkanyiso M. is a self-driven and adaptable professional with hands-on experience in customer service, digital operations, and small business management. With a proven ability to manage daily operations and assist high volumes of clients, he excels at delivering reliable digital and administrative support. As a certified Google Digital Marketing specialist, Nkanyiso demonstrates a strong interest in remote work and AI tools, contributing efficiency, communication, and problem-solving skills in fast-paced environments. His role as a General Assistant at Star Cellar Internet Café involved assisting over 30 customers daily with internet and document services, which improved service efficiency and customer satisfaction. As a Co-Owner of his internet café, he managed a small business, handling printing, scanning, and digital services for 20-50 customers daily, ensuring zero discrepancies through effective cash flow management. Additionally, he expanded his expertise into sales as a Sales Representative for an insurance brokerage, generating new leads and maintaining client relationships to exceed sales targets. Nkanyiso holds a National Senior Certificate and has completed training in digital marketing, showcasing his skills in computer literacy, internet research, and cash handling.