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Nnaji J. — Junior Virtual Assistant from Nigeria

Nnaji J.

Junior Virtual Assistant

Nigeria 1-2 years
Open to offersNew to Platform
Languages
English
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About

Jenifer N. is an experienced Virtual Assistant based in Enugu, Nigeria, with 3+ years supporting organizations in administrative, educational, and customer service roles. She has contributed to companies such as RemoteHub, BYU–Pathway Worldwide, Green-life Enterprises, and ALX Africa, where she managed email and calendar management, coordinated executive schedules, and organized complex digital filing systems. In her capacity as a Data Entry Assistant, Jenifer maintained and analyzed sensitive academic records using Google Sheets and Microsoft Excel, ensuring accuracy and data integrity. She is adept at lead generation, CRM management, and client support, leveraging tools such as Asana, Trello, and Slack to collaborate with remote and international teams. Jenifer's industry experience spans administrative services, customer support, education, and healthcare, consistently demonstrating attention to detail and confidentiality in all aspects of her work.

Experience

  • Virtual Assistant Intern

    RemoteHub · 2026 — Present
    Generated leads through online research and qualified them accordingly. Managed CRM systems, ensuring accurate client records and providing support in administrative tasks such as email management and scheduling. Delivered customer service and addressed client inquiries. Organized digital files while preparing reports using Microsoft Office and Google Workspace.
  • Data Entry Assistant

    BYU–Pathway Worldwide (Virtual) · 2025 — 2026
    Entered, updated, and maintained data systematically across spreadsheets and online systems. Verified and organized information to ensure its accuracy and consistency. Employed Microsoft Excel and Google Sheets for efficient data tracking and reporting while maintaining confidentiality of sensitive data and improving access for analysis.
  • Customer Support Representative

    Green-life Enterprises · 2023 — 2025
    Addressed customer inquiries via phone, WhatsApp, and social media, offering assistance regarding product information, orders, and resolving issues. Maintained strong relationships with customers, ensuring satisfaction and fostering repeat business. Handled complaints with professionalism while recording interactions and tracking orders for follow-up.
  • Executive Virtual Assistant (Internship)

    ALX Africa – Remote · 2025 — 2025
    Coordinated executive calendars and scheduled appointments across different time zones. Drafted professional correspondence and organized a digital filing system for easy access to information. Conducted research and prepared reports to support executive decision-making while overseeing CRM updates and maintaining high confidentiality of client records. Collaborated with international teams using Asana, Trello, and Slack for task delivery.
  • Student Biology and Mathematics Teacher

    Community Secondary School, Umueze · 2024 — 2024
    Organized classroom schedules and maintained student records while supporting various administrative processes. Created lesson materials using PowerPoint and Google Slides to enhance instructional delivery. Strengthened organizational and communication skills through support in school-wide events.

Skills & Expertise

Education

  • B.Sc, Public Health (In View)
    Brigham Young University · — — 2028
  • B.Sc, NURSING SCIENCES
    ESUT, Agbani, Nigeria · — — 2026
  • B.Sc, SCIENCE EDUCATION
    ESUT, Agbani, Nigeria · — — 2025

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