Post a Job Free
0 viewsjobseeker
Nobantu M. — Senior Project Coordinator from South Africa

Nobantu M.

Senior Project Coordinator

South Africa No experience yet
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Nobantu M. is a seasoned Project Coordinator / PMO Analyst with over nine years of experience in delivering governance, coordination, and operational support across enterprise banking and IT programs from Johannesburg, South Africa. Within her role, she has been recognized for her capability in managing escalations and producing executive-ready reporting, earning accolades like the "Service Excellence Award" and "Top Performer" for consistent SLA achievement. At TCM Pty Ltd, she coordinates nationwide IT rollouts and ATM refurbishment projects for major banks, ensuring continuity of delivery and stakeholder communication. Her expertise is evident in her proficiency with Microsoft 365 tools such as Excel, PowerPoint, Word, Teams, and SharePoint. Additionally, Nobantu has experience in sales roles, where she demonstrated strong communication and negotiation skills, which further complement her project coordination abilities.

Experience

  • Acting Project Coordinator

    TCM (Pty) Ltd · 2015 — Present
    Served as the lead in the absence of management, ensuring project delivery and stakeholder communication remained uninterrupted. Coordinated projects for nationwide IT rollouts and ATM refurbishments across major banks while managing escalations and issue tracking to adhere to SLA requirements. Compiled executive reports and updates for stakeholder review, enhancing coordination processes to decrease turnaround times and supported the onboarding and mentorship of new team members.

  • Sales Agent

    O’Keefe & Swartz · 2013 — 2014
    Engaged with clients through consultative methods to assess individual needs and align appropriate insurance solutions, leading to improved customer satisfaction. Handled a high volume of inbound and outbound calls within a performance-driven setting, consistently meeting quality benchmarks. Addressed complex customer inquiries and complaints, strengthening retention and trust through effective problem-solving strategies. Ensured precise record-keeping in compliance with internal systems while collaborating with teams to resolve policy or claims issues efficiently.

  • Sales Assistant

    Poetry · 2010 — 2012
    Provided exceptional customer service in a dynamic retail environment, managing multiple interactions while ensuring service quality. Conducted point-of-sale transactions and cash handling with a strong emphasis on accuracy and accountability. Supported inventory control, ensuring effective product tracking and availability, while assisting in store operations and merchandising to maintain an organized environment. Effectively resolved customer queries and complaints, fostering brand loyalty and satisfaction, and collaborated with team members to sustain operational efficiency during peak periods.