nobuhle G.
Junior Administrative Assistant
Open to offersNew to PlatformAbout
Nobuhle M. is an experienced Admin Assistant with a proven background supporting real estate operations at Snooks Estates and providing technical and administrative assistance at the University of Johannesburg. Throughout these roles, she maintained precise filing systems, prepared expense reports, and facilitated communication between agents, clients, and legal representatives in the property sector. Within the higher education domain, she assisted with call handling and technical troubleshooting in lecture settings. Her time as a Call Centre Inbound Agent at Merchants further underscored her expertise in customer service and complaint resolution under high-pressure conditions. Microsoft Word, Excel, and schedule management are core competencies demonstrated throughout her tenure, and she communicates effectively in both IsiZulu and English. Nobuhle holds a Grade 12 certificate and an N4 in Electronics Engineering.
Experience
Admin assistant and intern agent
Snooks estates · 2021 — 2023Assisted agents by managing paperwork and communicating with lawyers for clients and agents. Helped walk-in clients and ordered office supplies while researching suppliers. Typed and proofread documents created by colleagues, and provided printing, photocopying, and scanning support. Addressed routine inquiries at the reception and via telephone, forwarding complex issues to appropriate staff members. Maintained an accurate filing system and recorded detailed minutes during meetings as directed by senior team members. Aided managers in organizing materials for meetings, prepared and submitted team expense reports, called the maintenance team for office equipment repairs and inspections, and drafted documents and reports for management.Volunteer
She matters foundation · 2019 — 2023Inbound Call Centre Agent
Merchants call centre · 2020 — 2020Developed a follow-up call system to resolve complaints effectively and enhance customer loyalty. Utilized problem-solving and communication skills to address dissatisfied customers and processed complaints professionally, ensuring timely resolutions. Managed high call volumes with accuracy to maintain productivity.Technical assistant and admin assistant (internship)
University of Johannesburg · 2016 — 2017Maintained security and telecommunications systems, and provided assistance to lecturers with technical issues in lecture halls. Handled calls and managed paperwork.
Skills & Expertise
Education
- Grade 12Kensington secondary school
- Electronics engineering N4Central Johannesburg colleges
Interested in this professional?
Sign in as an employer to save this profile or invite nobuhle G. to a job.
Sign in as an employer