0 viewsTalent
Noelynne T. — Mid-Level Virtual Assistant and Social Media Specialist from Philippines

Noelynne T.

Mid-Level Virtual Assistant and Social Media Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Noelynne P. is a detail-oriented Virtual Assistant and Customer Support Professional experienced in customer service, administrative support, and social media management. She honed her communication and multitasking skills by delivering efficient client support in fast-paced environments. With a significant academic background from De La Salle University in Computer Science and De La Salle – College of Saint Benilde in Human Resource Management, she has achieved noteworthy competencies. During her tenure at Concentrix as a Customer Service Representative, Noelynne expertly managed billing, account, and service-related concerns. Her role as a Receptionist at Bren Esports involved scheduling and guest coordination, while as a Social Media Manager, she was responsible for managing and scheduling content across platforms. In 2021, at AG Communications, she excelled as a Collections Representative, maintaining precise records and showcasing strong persuasion and client interaction abilities. Her proficiency in Microsoft Office and Google Workspace complements her capabilities in social media management and multitasking.

Experience

  • Collections Representative

    AG Communications · 2021 — Present
    Reached out to clients to discuss outstanding balances and payment arrangements. Kept accurate records of customer accounts and updated payment information. Utilized strong persuasion and communication skills while managing customer interactions.
  • Social Media Manager

    Bren Esports · 2020 — Present
    Coordinated and scheduled social media content across various platforms. Interacted with online communities and addressed audience inquiries and messages. Supported content planning, branding, and strategies for audience engagement.
  • Receptionist

    Bren Esports · 2019 — Present
    Oversaw front desk operations including scheduling and guest coordination. Organized administrative tasks, records, and office-related activities. Delivered high-quality customer support within a dynamic work setting.
  • Customer Service Representative (Chat and Email Support)

    Concentrix · 2017 — Present
    Provided customer support through chat and email, ensuring high levels of customer satisfaction. Addressed billing, account, and service-related issues in a professional manner. Handled multiple customer interactions simultaneously in a fast-paced environment, achieving performance metrics and KPIs.

Skills & Expertise

Education

  • Computer Science I 50 units
    De La Salle University
  • Human Resource Management I 140 units
    De La Salle – College of Saint Benilde

Interested in this professional?

Sign in as an employer to save this profile or invite Noelynne T. to a job.

Sign in as an employer