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Nokubonga Z. — Junior Project Coordinator from South Africa

Nokubonga Z.

Junior Project Coordinator

South Africa 2-3 years
Open to offersNew to Platform
Languages
English
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About

Nokubonga Z. is a highly competent Project Coordinator and Customer Success Professional who leverages her BBA in Logistics and Supply Chain Management from IIE Rosebank College, where she graduated Cum Laude, to support and enhance global operational workflows. Currently, she serves as a Learner Success Associate at the African Management Institute, acting as the primary liaison for learners, facilitating communication between program managers, and contributing valuable insights for program enhancement. Her prior roles span industries from education to finance, managing logistics as a Supply Chain Intern at Ladysmith Criminal Record Center, and providing executive administrative support at Social Circle with J in a remote capacity. In addition, Nokubonga has honed her skills in Data Analysis, CRM Systems, and Stakeholder Communication, consistently delivering process improvements and seamless customer interactions across diverse environments. Her experience is further augmented by certifications in effective workplace communication and teamwork from BAOBAB, underlining her capability in both individual and collaborative scenarios.

Experience

  • Learner Success Associate

    African Management Institute · 2025 — Present
    Act as the initial contact for learners, addressing their queries, challenges, and motivational needs throughout the program. Work collaboratively with facilitators, program managers, and partners to provide learner insights, ensuring a smooth learning experience. Contribute to reports aimed at enhancing program delivery and learner success.
  • Learner Success Intern

    African Management Institute · 2024 — 2025
    Oversee logistics for learning programs from start to finish, ensuring timely delivery through careful planning and coordination of facilitators while tracking data in real-time. Improve participant onboarding processes to minimize administrative delays. Serve as a liaison among instructors, IT teams, and learners, addressing operational issues within a 24-hour timeframe as per company agreements.
  • Micro-Lending Clerk

    S’therere Financial Service · 2023 — 2024
    Conduct financial research and provide administrative support, which includes collecting and processing client data, credit histories, and reports, as well as performing bank reconciliations.
  • English Teacher Online

    Teacher Record · 2023 — 2024
    Develop curriculum tailored for students, employing adaptive teaching methods to enhance pass rates.
  • Supply Chain Intern

    Ladysmith Criminal Record Center · 2023 — 2023
    Implement automation in inventory reporting to reduce the time spent on manual data entry. Support routing strategies aimed at decreasing fuel costs. Draft Requests for Proposals (RFPs) and negotiate contracts with over ten suppliers, resulting in cost savings.
  • Executive Assistant / Administrative Assistant

    Social Circle with J (SCJ) · 2021 — 2023
    Deliver high-level administrative support, which includes managing calendars, scheduling, and coordinating virtual meetings to meet deadlines aligned with business objectives. Create reports, presentations, and correspondence while ensuring confidentiality and accuracy. Oversee the scheduling of social media content and facilitate communication among team members, clients, and external partners.
  • Learner Support Assistant

    MIET AFRICA · 2022 — 2022
    Lead project teams, organize workshops, and engage in report writing. Manage inventory orders required by educators and prepare budgets. Visit schools to provide administrative support.
  • Brand Ambassador

    MTN · 2021 — 2022
    Promote MTN MoMo deals and the associated app, while achieving sales targets and managing reception duties.
  • Customer Service Agent

    Call Center International · 2021 — 2021
    Address escalated complaints monthly while maintaining a high level of customer satisfaction. Collaborate with logistics teams to monitor and communicate delivery updates, thereby reducing customer inquiries.

Skills & Expertise

Education

  • Bachelor of Business Administration in Logistics & Supply Chain Management
    IIE Rosebank College · 2019 — 2021
  • National Senior Certificate
    Ladysmith High school · 2012 — 2016

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