12 viewsTalent
Nolizwi M. — Mid-Level GBV Support Specialist from South Africa

Nolizwi M.

Mid-Level GBV Support Specialist

South Africa Less than 1 year
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Nolizwi M. is a dedicated GBV Support Specialist and Administrative Coordinator from Scottburgh, KwaZulu-Natal, South Africa. A graduate in Social Sciences, she brings three years of experience aiding victims in gender-based violence environments, providing comprehensive, victim-centered support. Her expertise includes early engagement, needs assessment, referrals to essential services, court preparation, and steadfast case follow-ups. Nolizwi’s professional journey in the social services sector is complemented by her proficiency in rape care management, court procedures, and police processes, ensuring victims receive empathetic and effective guidance. Her technical skills span Microsoft Office and remote collaboration tools, which she honed further through roles such as a Call Centre Agent at OFA and a Clerk at Blue Marlin Hotel. These positions allowed her to sharpen her skills in customer engagement, administrative tasks, and maintaining secure and precise data management—all of which highlight her capability to deliver high-quality, reliable administrative support.

Experience

  • Gender-Based Violence Support Worker

    Makhuzra Mentorship Program (Walter Sisulu University) · 2022 — 2025
    Delivered direct, victim-centered support for GBV survivors from the reporting stage through to case follow-up, ensuring continuous care. Conducted needs assessments and early engagement to identify suitable interventions. Coordinated referrals to counselling, medical care, and legal services by engaging various stakeholders. Prepared survivors for court processes by clarifying procedures and providing emotional support. Maintained comprehensive case records, ensuring data accuracy and confidentiality while demonstrating an understanding of rape care management and relevant legal processes.
  • Call Centre Agent (Seasonal)

    OFA · 2023 — 2025
    Managed inbound and outbound sales calls while actively engaging with customers to ascertain their needs and suggest relevant solutions. Provided customer acquisition and sales support, maintaining a positive demeanor. Addressed customer inquiries with clarity and delivered product information in a fast-paced call center environment, developing strong communication skills to build rapport with diverse clientele.
  • Clerk (Seasonal)

    Blue Marlin Hotel · 2020 — 2023
    Performed clerical tasks and data entry accurately during peak holiday seasons, supporting the hotel's operational needs. Managed customer information and hotel records while ensuring data integrity and confidentiality. Contributed to administrative functions, aiding front desk and back-office operations in a high-volume setting, showcasing reliability and adaptability under pressure.

Skills & Expertise

Education

  • Bachelor of Social Sciences
    Walter Sisulu University · — — 2025
  • National Senior Certificate (Grade 12)
    Mpondombini Senior Secondary School · — — 2020

Interested in this professional?

Sign in as an employer to save this profile or invite Nolizwi M. to a job.

Sign in as an employer