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Noluthando P. — Senior Retail Store Manager from South Africa

Noluthando P.

Senior Retail Store Manager

South Africa No experience yet
Open to offersNew to Platform
Languages
English
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About

Noluthando P. is a skilled and results-driven Store Manager with over 5 years of experience in the retail industry, specifically with the Superdry and Jeep Apparel brands. She excels in leading, training, and mentoring high-performing teams to meet sales targets, thus driving profitability. Her expertise lies in managing store operations, including cash systems and inventory, while ensuring compliance with health and safety protocols. Noluthando has a strong focus on customer satisfaction, adeptly resolving complaints, improving store layout, and enhancing merchandising. She has successfully optimized operations to achieve sales goals and maintain cost control. Her educational background includes an N5 in Business Management from Orbit FET College. Proficient in MS Office and armed with strong leadership and team management capabilities, she is highly adaptable to dynamic environments and brings an effective problem-solving approach to her role.

Experience

  • Store Manager

    Superdry Brand · 2020 — Present
    Directed and developed team members, creating a high-performing staff aligned with store objectives. Maintained store profitability by meeting sales targets and managing costs within budget. Oversaw cash and payment systems according to company policies and conducted regular stocktakes for optimal inventory levels. Enforced health, safety, security, and emergency protocols to protect both staff and customers. Improved store layout and merchandising strategies to enhance customer traffic flow and satisfaction. Upheld high standards of customer service, addressing complaints promptly and expanding the customer database. Improved operational efficiency through streamlined stock rotation and daily reporting of turnover results.
  • Assistant Store Manager

    Jeep Apparel Brand · 2017 — 2020
    Managed in-store operations, ensuring all aspects functioned smoothly and efficiently. Offered strong leadership that motivated the team to achieve high performance. Played a key role in meeting and surpassing sales targets, contributing to the business's overall growth and profitability.

Skills & Expertise

Education

  • N5 in Business Management
    Orbit FET College(Brits) · — — 2007
  • Grade 12
    Lacea Vale Secondary · — — 2005

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