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Nombuso C. — Junior Customer Service Representative from South Africa

Nombuso C.

Junior Customer Service Representative

South Africa 1-2 years
Open to offersNew to Platform
Languages
IsizuluEnglish
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About

Chantelle S. is a knowledgeable Customer Service Professional with a diverse background spanning online teaching, aviation training, and cybersecurity education. Holding a Matric from Emdeni Secondary School, she has further developed her expertise with a Higher Certificate in Information Systems focused on Cyber Security from Eduvos Pretoria Campus and ongoing studies in Law at UNISA. Chantelle's experience as an Online English Tutor at Unlock Learning Hub from March 2024 to February 2026 has honed her abilities to deliver engaging lessons and build client relationships across cultural boundaries. Her training in the aviation industry at FlyFofa Aviation Training has equipped her with solid knowledge in passenger service excellence and hospitality standards. She excels in roles demanding strong skills in communication, adaptability, and teamwork, consistently ensuring positive and professional customer experiences in diverse, fast-paced environments.

Experience

  • ONLINE ENGLISH TUTOR

    UNLOCK LEARNING HUB · 2024 — 2026
    Engaged students from diverse cultural and professional backgrounds through interactive lessons. Established strong relationships with clients supported by effective communication and customer service. Adjusted teaching methods to cater to various personalities and learning styles. Addressed challenges in a professional manner while fostering a positive learning atmosphere. Consistently exhibited reliability, patience, and professionalism in interactions.
  • AVIATION KNOWLEDGE & TRAINING

    FLYFOFA AVIATION TRAINING · 2026 — 2026
    Acquired training in passenger service excellence and hospitality standards. Enhanced abilities in customer care, teamwork, communication, and conflict management. Learned essential safety procedures and emergency response protocols while demonstrating professional conduct. Practiced delivering outstanding service under pressure, gaining experience in a structured team environment.

Skills & Expertise

Education

  • Higher Certificate in Information Systems (Cyber Security)
    Eduvos Pretoria Campus · — — 2025
  • Matric
    Emdeni Secondary School · — — 2023
  • Higher Certificate: Law
    UNISA

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