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Nonhlanhla O. — Junior Administrative Assistant from South Africa

Nonhlanhla O.

Junior Administrative Assistant

South Africa No experience yet
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Languages
English
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About

Nonhlanhla O. is a seasoned administrator and receptionist with extensive experience in the medical and legal sectors. Based in Johannesburg, Gauteng, she earned a Bachelor of Laws and a Higher Certificate in Law from the University of South Africa. Her notable tenure at Diepkloof Square Medical Centre involved establishing and maintaining patient records, processing medical claims, managing practitioner schedules, and compiling service usage statistics. In the legal realm, she contributed to the Johannesburg Magistrates Court Filing Project, organizing case files for digitalization. Additionally, her role as a debt collector at Pienaar Sithole and Associates honed her negotiation skills. Her technical proficiency in MS Office applications, coupled with her excellent communication abilities, has been instrumental in her success. Nonhlanhla's career also includes impactful work with the Department of Community Safety, where she organized youth programs addressing crime and substance abuse. Her meticulous attention to detail and ability to manage complex tasks independently and collaboratively underscore her commitment to excellence.

Experience

  • null

    TEDDY BEAR FOUNDATION · 2023 — Present
    Prepared abused victims for their court appearance.

  • ADMINISTRATOR/ RECEPTIONIST

    DIEPKLOOF SQUARE MEDICAL CENTRE/ MABUSE PRACTICE · 2018 — 2022
    Opened new patient files, retrieved files for regular patients, and entered patient data into the system. Processed and submitted claims to various medical aid schemes and Employee Wellness Companies. Liaised with other practitioners and hospitals for patient referrals, managed the practitioner's diary, and compiled weekly and monthly service usage statistics. Maintained a stock of stationery and placed orders as needed.

  • null

    JOHANNESBURG MAGISTRATES COURT FILING PROJECT:JAA · 2022 — Present
    Arranged case files for digitization according to their dates.

  • DEBT COLLECTOR

    PIENAAR SITHOLE AND ASSOCIATES · 2015 — 2015
    Contacted customers from the provided list to negotiate payment plans and recorded feedback into the system. Conducted routine follow-ups in accordance with initial customer calls.

  • LEARNERSHIP

    DEPARTMENT OF COMMUNITY SAFETY · 2012 — 2013
    Organized school-based events aimed at addressing youth and crime-related issues. Collaborated with schools to raise awareness of crime and safety concerns affecting students. Developed a database of network organizations and facilitated substance abuse programs, making referrals to other departments when necessary. Compiled and analyzed monthly and quarterly statistics for youth programs.

  • null

    DEPARTMENT OF SOCIAL DEVELOPMENT (SKILLS DEVELOPMENT BASED AT DIEPKLOOF CLINIC) · 2008 — 2009
    Opened files for first-time patients at the clinic and organized files accordingly. Retrieved patient files and referred them to relevant departments. Provided daily statistics of patient visits and the corresponding referrals.

Skills & Expertise

Office and AdminLegalHealthcareCustomer ServiceCommunity Manager

Education

  • Bachelor of Laws
    University of South Africa · — — 2025
  • Higher Certificate in Law
    University of South Africa · — — 2020
  • National Senior Certificate
    Madibane Secondary School · — — 2003

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