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Nonkululeko M. — Mid-Level Sales and Administrative Specialist from South Africa

Nonkululeko M.

Mid-Level Sales and Administrative Specialist

South Africa 6+ years
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About

Nonkululeko M. is an experienced Administrative Assistant and Sales Consultant who has honed her skills in customer relations and business development from 2015 to 2025. Having engaged with CEOs and directors, she successfully secured and retained business relations while promoting services and acquiring new clients with a focus on customer retention. Her role as a Sales Consultant Team Leader involved achieving sales targets, leading teams to surpass objectives, and managing client records accurately. The scope of her responsibilities also included handling queries, providing solutions, and assisting sales staff in meeting their goals. Nonkululeko is proficient in Microsoft Office, excels in time management, and is capable of delivering comprehensive customer service and report writing. She is currently pursuing an LLB in Law at the University of South Africa (UNISA).

Experience

  • Sales Consultant (Team Leader)

    Dotcom Holdings (Pty) Ltd
    Facilitated engagement with CEOs and directors to build and maintain business relationships. Assisted sales staff in meeting and exceeding sales goals while promoting all services to clients. Focused on acquiring new business with an emphasis on customer retention.

  • Sales Consultant

    CCI South Africa
    Handled client queries and provided solutions while maintaining accurate client records. Aimed to achieve sales targets and team objectives throughout the role.

  • Call Quality Assessor Manager

    CCI South Africa
    Oversaw quality assessments for call handling, ensuring high standards in customer service and communication.

  • Sales Manager (Former)

    Dotcom Holdings (Pty) Ltd
    Managed sales strategies and team dynamics, focusing on effective communication and customer satisfaction.

Skills & Expertise

Digital MarketingAccount ManagementData ScientistSalesCustomer Service and Admin Support

Education

  • LLB Law (Current Student)
    University of South Africa (UNISA) · 2016 — 2023
  • National Senior Certificate
    Dundee High School · — — 2015

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