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Nontsikelelo D. — Junior Sales Representative from South Africa

Nontsikelelo D.

Junior Sales Representative

South Africa 2-3 years
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About

Nontsikelelo D. is a dedicated and experienced sales representative with a robust background in short-term insurance. Holding an RE5 and Short-term insurance qualification NQF 4, she has effectively utilized her skills at SDC Wealth Management in Johannesburg. During her tenure there, Nontsikelelo gained hands-on experience in updating client information, processing insurance claims, and maintaining communication with insurance and auto companies. Her role required strong administrative abilities and customer service acumen. Following her internship, she further honed her expertise as a call centre agent at Vodacom Trade Partners, assisting clients with contract renewals and tech product upgrades. As an outbound cold calling agent for Call On Me Marketing, she provided clients with opportunities to consult Discovery Financial advisors, assisting with comparisons of insurance products. Nontsikelelo's proficiency in Microsoft Excel and Microsoft Word, together with her strong communication and organizational skills, positions her as a key asset in the insurance and financial service sectors.

Experience

  • Outbound cold calling call centre agent

    Call On Me Marketing · 2025 — 2026
    Conducted outbound calls to offer clients the services of a Discovery Financial advisor for long-term insurance product comparisons. Offered appointment scheduling with the advisor for product revisions, provided opportunities for clients to seek second opinions on insurance, and facilitated access to different financial advisors if clients were dissatisfied with their current services.
  • Call centre agent

    Vodacom Trade Partners · 2022 — 2024
    Called clients to support them with contract renewals and facilitated upgrades for phones, laptops, and tablets.
  • Short term insurance intern

    SDC Wealth Management · 2021 — 2022
    Engaged in an internship that combined theoretical and practical aspects of Short-term insurance products. Responsible for updating client information in the company's storage system, collecting necessary documents for contract proof, and conducting follow-up calls post-claims. Interacted with Insurance and Auto Companies concerning vehicle conditions and damages, processed insurance claims and related paperwork, answered phone calls, welcomed customers, and reviewed insurance products.

Skills & Expertise

Education

  • Bachelors pass in Mathematics, English, Life Sciences, Business Studies, Accounting and distinctions in IsiZulu and Life Orientation
    Barnato Park High School · 2011 — 2015

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