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Norelis R. — Mid-Level Customer Service and Sales Associate from Colombia

Norelis R.

Mid-Level Customer Service and Sales Associate

Colombia No experience yet
Open to offersNew to Platform
Languages
español
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About

Norelis P. is an experienced professional specializing in customer-centric business management. With a background as a Technical Specialist in Advertising and Marketing, she has a proven track record in executing business growth strategies while adhering to all operational standards. Her most recent role as a café manager in Kennedy, Bogotá, highlights her ability to provide client advisory, resolve customer inquiries, and offer personalized service throughout the purchase process. During her tenure at Almacenes AO in Puente Aranda, Bogotá, she excelled as a Sales Advisor, achieving sales targets, ensuring client satisfaction through post-sale follow-up, and managing inventory and delivery coordination. Fluent in Spanish, Norelis showcases her strong capabilities in inventory management, administrative management, and customer service, driven by her dedication to achieving excellence and improving business operations.

Experience

  • Independent Cafeteria Manager

    null · 2024 — 2025
    Provided customer guidance and addressed inquiries, delivering personalized service throughout the purchasing process. Ensured sales objectives set by the company were met, conducted post-sales follow-ups to maintain customer satisfaction and loyalty, coordinated deliveries and order shipments, monitored product availability for sales, and drafted and followed up on quotations for each client. Engaged in cold outreach to connect with customers and utilized various sales channels.
  • Sales Advisor

    Almacenes AO · 2023 — 2024
    Engaged with customers to promote products and facilitate sales, addressing their needs and providing support throughout the buying experience. Assisted in achieving sales targets and contributed to customer satisfaction through effective communication and problem-solving skills.

Skills & Expertise

Education

  • Middle Technician in Advertising and Marketing
    Institution not specified · 2005 — 2008

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