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NORHANA L. — Mid-Level Operations Document Specialist from Philippines

NORHANA L.

Mid-Level Operations Document Specialist

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Norhana K. is a detail-oriented professional with substantial experience in the business administration and marketing management domains, specializing as an Operations Expert at Teleperformance from 2023 to 2026. Her expertise lies in guiding sellers and clients through the intricate process of document preparation and submission, ensuring all details are meticulously verified to prevent errors and guarantee smooth transactions. Norhana has honed her skills in Document Verification & Accuracy, Data Checking & Validation, and Information Verification, becoming a reliable ally in managing critical client and transaction documents. Her adept coordination has led to the successful resolution of document-related issues, reinforcing her reputation for professional client support. With a Bachelor's degree in Business Administration, majoring in Marketing Management from Taguig City University, Norhana excels in maintaining well-organized records and executing thorough document checks, embodying her commitment to maintaining accuracy and precision.

Experience

  • OPERATIONS EXPERT

    Teleperformance · 2023 — 2026
    Supported sellers and clients in preparing, submitting, and organizing necessary documents. Conducted careful reviews of documents to verify accuracy, completeness, and proper recording of information. Identified errors or missing requirements by checking names, details, signatures, and other critical elements. Collaborated with sellers and clients to clarify information and address any document-related issues. Ensured organized record keeping for easy retrieval of documents. Carried out thorough checks on documents emphasizing the importance of accuracy in handling significant client and transaction information. Delivered professional assistance to clients throughout the document processing process while managing multiple tasks with a focus on accuracy and detail.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration Major in Marketing Management
    Taguig City University · 2020 — 2024

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