0 viewsTalent
Norijane C. — Junior Customer Service Representative from Philippines

Norijane C.

Junior Customer Service Representative

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Norijane C. is a dedicated professional with significant experience in customer service and operations management within the hospitality and BPO industries. Earning an Associate Degree in Hospitality Restaurant and Services from STI College Balayan Batangas, she has honed her skills in areas such as customer support, housekeeping coordination, and administrative duties. At Sagility Alabang Muntinlupa, she excelled as a Customer Service Representative, enhancing client satisfaction through outstanding phone support. Her role as a Qualifying Specialist at Divertex involved being the company's direct voice, tasked with client screening for insurance benefits. Further, as a Housekeeping Supervisor at Canyon Cove Hotel & Spa, Norijane managed and coordinated housekeeping operations. Her diverse background also includes administrative roles, notably as an Office Staff and Receptionist, where she effectively handled communication, scheduling, and office workflows, ensuring seamless operations and solidifying her reputation for reliability and professionalism.

Experience

  • Customer Service Representative

    Sagility · 2023 — 2026
    Provided professional assistance to callers addressing inquiries and concerns via phone support while ensuring client satisfaction in a dynamic BPO setting.
  • Qualifying Specialist

    Divertex · 2021 — 2023
    Functioned as a crucial representative of the company, screening potential clients for eligibility regarding insurance options provided by licensed agents.
  • Housekeeping Supervisor

    Canyon Cove Hotel & Spa · 2021 — 2022
    Oversaw and coordinated the housekeeping team to ensure a clean and orderly environment.
  • Office Staff

    Canyon Cove Hotel & Spa · 2020 — 2021
    Handled daily administrative tasks, including communication management, document organization, customer service, scheduling, and maintaining an efficient office workflow.
  • Receptionist

    Taal Vista Hotel · 2018 — 2019
    Welcomed visitors, managed phone calls and appointments, sorted mail, and performed administrative duties at the front desk, including record maintenance and providing general information.

Skills & Expertise

Education

  • Associate Degree in Hospitality Restaurant and Services
    STI College Balayan Batangas · 2015 — 2017

Interested in this professional?

Sign in as an employer to save this profile or invite Norijane C. to a job.

Sign in as an employer