Norika P.

Norika P. is a seasoned professional in business development and customer service, with a proven track record in strategic roles across various sectors. Holding a degree in State Administration Law from UIN Sunan Kalijaga, she has demonstrated her expertise by engaging potential partners and drafting revenue targets at PT Royal D'Paragon Land, where she worked from 2024 to 2025. Her skills in effective communication, critical thinking, and problem solving have been pivotal in her role as an Agent Specialist II at PT Shopee Xpress, expertly coordinating logistics for optimal delivery. From 2017 to 2021, Norika adeptly managed customer service operations at PT Concentrix Indonesia, addressing user issues on e-commerce platforms and ensuring solutions aligned with company standards. Earlier, she excelled as Head of Front Office at PT Royal D'Paragon Land in 2016, orchestrating property sales strategies to achieve occupancy targets. Proficient in Microsoft Excel and Microsoft PowerPoint, her administrative acumen was honed at UPK Sedyo Rukun, managing data precision and reporting accuracy.