Norlan F.
Senior Real Estate Acquisitions Lead Manager
Open to offersNew to PlatformAbout
Norlan J. is a seasoned sales and acquisitions professional with over 15 years of experience in the real estate and customer service sectors. With a proven track record in lead management, cold calling, and negotiation, Norlan excels in leveraging CRM systems to manage and nurture leads. As a Lead Manager at LRT Offers, he expertly handles inbound and outbound real estate acquisition leads, qualifying seller motivation and property condition. Previously, he served as an Account Manager at Homecashoffer, LLC, where he was instrumental in building rapport with property owners and assisting the acquisitions team in closing deals. At Premier Realty Group and J&A Homes, his focus on pipeline management and appointment setting contributed to enhanced client engagement. His earlier experience includes managing operations at Mondonguería Los Tortolitos and driving sales growth at Compañía Cervecera de Nicaragua S.A. Bilingual in English and Spanish, Norlan is known for his ability to thrive in fast-paced, remote work environments.
Experience
Lead Manager
LRT Offers · 2022 — PresentManage both inbound and outbound leads for real estate acquisitions, qualifying seller motivation, property condition, and pricing expectations. Serve as the initial contact for sellers, establishing rapport and gathering essential information to inform acquisition decisions. Utilize CRM tools to prioritize and nurture leads, scheduling tasks and reminders to facilitate progression through the acquisition pipeline. Collaborate with the acquisitions team to schedule appointments and provide relevant context to enhance conversion rates. Maintain accurate records of seller communications and lead statuses while tracking performance metrics.Account Manager
Homecashoffer, LLC · 2021 — 2022Engaged with property owners to qualify leads and assess property conditions while gathering motivation and pricing expectations. Fostered relationships with sellers and conducted follow-up negotiations based on comparable market analyses and investor requirements. Kept meticulous lead notes within the CRM, tracking contractual progress and nurturing cold/warm leads over time. Assisted the acquisitions team in deal evaluation and contract closures.Inside Sales Agent (ISA)
Premier Realty Group · 2021 — 2021Performed outbound calls to homeowners and buyers to set appointments for realtors. Qualified leads by discovering selling motivations and documenting essential property details within the CRM. Managed appointment scheduling and ensured effective communication handoffs to agents.Inside Sales Agent (ISA)
J&A Homes · 2020 — 2021Identified distressed or motivated sellers by reaching out to property owners regarding real estate investment opportunities. Evaluated property conditions and pricing expectations through structured conversations. Scheduled qualified appointments for acquisitions managers while supporting the overall deal flow. Maintained CRM records, including notes, follow-up dates, and updates on lead statuses.Manager
Mondonguería Los Tortolitos · 2014 — 2020Oversaw daily operations, staff management, and customer service in a busy traditional restaurant setting. Supervised inventory management, scheduling, vendor interactions, and staff training initiatives. Ensured high service standards and fostered customer loyalty through quality service. Managed financial operations, purchasing, and daily problem-solving tasks.Customer Service Representative
SITEL, S.A. · 2013 — 2014Provided phone-based support to U.S. customers, addressing billing, account, and technical issues. Maintained superior performance in customer satisfaction and quality metrics. Accurately documented customer interactions while adhering to strict compliance protocols.Sales Representative
Compañía Cervecera de Nicaragua S.A. · 2000 — 2004Managed regional sales for prominent beer brands, catering to restaurants, retailers, and distributors. Developed client relationships and increased revenue through upselling and brand promotional activities. Consistently surpassed sales quotas while contributing to the growth of major accounts and coordinating logistics and marketing initiatives with both internal and external partners.
Skills & Expertise
Education
- GRADE EQUIVALENT DIPLOMA (GED)Washington, D.C. · — — 1995
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