Nosipho J.

Nosipho J. is a versatile Customer Service & Sales Professional with proven experience across diverse roles in finance and retail industries. Currently, she is a Sales and Customer Service Agent at Outworx Contact Centre, managing inbound and outbound communications for the Nieman Marcus store, handling product inquiries, order issues, and ensuring high customer satisfaction. Previously, as a Financial Advisor at Old Mutual, Nosipho provided expert advice on retirement and investment planning, cultivating strong client relationships. Her role as a Sales Agent at Ignition Group involved lead generation and sales through code calling, achieving defined sales targets. At Pulane Optometrist, she effectively handled front desk operations, managing appointment schedules and inventory. Holding an N5 in Financial Management and a Virtual Assistant Certificate, she is well-versed in using various tools such as Microsoft Office, CRM systems, and remote digital platforms like Asana and Zoom. Capable of working across different time zones, Nosipho is flexible for remote, hybrid, or on-site opportunities.