Nourhan A.
Mid-Level Medical Billing Specialist
Open to offersNew to PlatformAbout
Nourhan A. serves as a Senior Billing Specialist with in-depth experience in optimizing revenue cycle management for diverse medical specialties, including psychiatry, urgent care, and family practice. Since September 2021, Nourhan has been affiliated with DrChrono by EverHealth, where they are responsible for claims management, maintaining service level agreements, and ensuring accounts are well-managed. Nourhan boasts proficiency in multiple practice management software programs like Advanced MD, DrChrono, and Kareo. They also have expertise in the credentialing of healthcare providers, being knowledgeable in PECOS, NPPES, and CAQH certifications. Nourhan previously honed their skills at Uber, enhancing SaaS product launches and customer service initiatives. Nourhan's technical proficiencies include Cybersecurity and Team Leadership, coupled with strong command over Excel and medical billing processes, demonstrating a robust background in both healthcare and technology sectors.
Experience
Senior Billing Specialist
DrChrono by EverHealth · 2021 — PresentManaged claims, ensured SLA compliance, and maintained account integrity. Possessed extensive billing knowledge across various specialties, including Psychiatry, Urgent Care, Family Practice, Chiropractic Medicine, Podiatry, Gynecology, and Transportation Services EMS. Focused on optimizing revenue cycle management, credentialing, and medical consulting. Utilized multiple practice management software programs, demonstrating proficiency in Advanced MD, DrChrono, Practice Fusion, BFlow, and Kareo/Tebra. Maintained familiarity with Trizetto, PayerPath, and Office Ally for claims processing and follow-up. Reviewed aging reports for patients and insurers, and managed the appeals process to enhance accounts receivable performance. Credentialed physicians, PAs, and Nurse Practitioners across various states and insurance providers, with knowledge of PECOS, NPPES, and CAQH. Skilled in Excel, with abilities in pivot tables, and proficient in Word, PowerPoint, and Outlook.Senior Billing Specialist
Centro · 2021 — PresentHandled billing, claims, and SLA compliance.Senior Support Specialist
Uber · 2019 — 2021Amassed six years of experience in SaaS Marketing. Led multiple product launches for renowned SaaS companies and improved operational quality by 10%. Established and led events at the Center of Excellence as part of the Women at Uber initiative.Customer Service Representative
Uber · 2016 — 2019Contributed to a team environment focused on ownership, tackling a backlog of over 3,000 issues and reducing it to zero. Supported MENA Lines of Business and gained valuable experience in assisting LOB Subject Matter Experts with their backlogs. Participated in initiatives to enhance knowledge and maintain team quality above threshold levels, while offering support across various queues. Engaged in knowledge expert projects to boost knowledge levels and improve escalation skills.Retail Sales Representative
Vodafone · 2014 — 2017Worked in retail sales.
Skills & Expertise
Education
- Bachelor in Computer ScienceHigh institute of advanced academy · 2009 — 2013
Interested in this professional?
Sign in as an employer to save this profile or invite Nourhan A. to a job.
Sign in as an employer