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Noxolo S. — Mid-Level Customer Service Specialist from South Africa

Noxolo S.

Mid-Level Customer Service Specialist

South Africa 2-3 years
Open to offersNew to Platform
Languages
English
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About

Noxolo S. is an experienced professional with a background spanning customer service, healthcare support, sales, insurance claims processing, and event coordination. She has held positions such as Clinic Supervisor at Revive Herbal Health, where she managed daily operations, staff scheduling, and bookkeeping while overseeing patient care and promoting clinic services. At Remotely4U, she provided real-time assistance as a Chat Operator, delivering accurate product information and maintaining high customer satisfaction. Her experience at Rewardsco focused on telecommunications sales, client relations, and consistently achieving and exceeding targets. Additionally, Noxolo S. contributed to events management and insurance claim processing, handling logistical arrangements and evaluating insurance claims for car and home policies. She is fluent in English, Zulu, and Xhosa, and has supported recruitment and administrative functions within the healthcare and corporate sectors.

Experience

  • Chat Operator

    Remotely4U (Remote) · 2022 — 2025
    Addressed customer inquiries through live chat in a timely and professional manner. Provided precise product information and navigated customers through the buying process. Maintained high standards of customer satisfaction.
  • Clinic Supervisor

    Revive Herbal Health · 2020 — 2022
    Oversaw daily clinic functions and created staff schedules. Handled bookkeeping, stock management, and cash transactions. Conducted full body scans while delivering thorough analyses. Suggested suitable treatment options. Monitored performance of promoters against clinic targets. Coordinated with other branches on stock and patient issues.
  • Sales Consultant

    Rewardsco · 2018 — 2020
    Marketed telecommunications services for Telkom and MTN campaigns. Established and nurtured strong client relationships. Identified new business opportunities and addressed client complaints along with service inquiries. Acted as a brand ambassador for the organization while consistently meeting and surpassing sales targets.
  • Events And Promotion Assistant (Part Time)

    Star Events And Management · 2018 — 2020
    Supported the Events Manager with everyday operations. Handled coordination of event setup and logistics. Managed guest services, including accommodation and catering. Conducted research for venues and arranged bookings while maintaining databases and timelines for events.
  • Claims Processor

    CCI (International Campaign) · 2015 — 2017
    Processed claims for car and home insurance. Assessed liability before approving claims. Coordinated towing, repairs, and rental vehicles. Advised clients on various insurance coverage options and generated daily and weekly reports regarding claims.
  • Receptionist

    Astral Group · 2013 — 2015
    Managed the switchboard and handled incoming inquiries. Scheduled interviews and assisted in recruitment activities. Kept the manager’s calendar organized and addressed online client queries. Compiled daily reports and statistics.

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