Noxolo T.

Managed telephone inquiries by providing information, directing calls, and taking messages. Enhanced document control practices for better information accessibility. Ensured compliance with company policies through careful attention to detail. Transcribed information from various sources into diverse file types. Handled incoming emails and parcels efficiently. Supported office tasks by performing various clerical duties. Facilitated equitable access to office facilities and resources. Reviewed and corrected documentation for clarity and accuracy. Communicated effectively across multiple channels to assist colleagues. Organized and sorted physical and digital documents for appropriate distribution. Compiled data, created visualization charts, and prepared reports for staff use. Updated records for planned and unscheduled leave. Drafted employment confirmation letters. Submitted monthly payroll data, including leave and absenteeism records. Checked requisitions for new staff and submitted weekly reports to management via email. Conducted standard administrative tasks such as filing, typing, photocopying, and minutes taking during meetings. Liaised with clients and managed document scanning. Addressed employee grievances and assisted in contract drafting. Provided new employees with necessary materials and assisted in the induction process. Supported interview preparations.