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Ntshepe P. — Junior Operations and Customer Service Specialist from South Africa

Ntshepe P.

Junior Operations and Customer Service Specialist

South Africa 3-6 years
Open to offersNew to Platform
Languages
English
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About

Ntshepe P. is a versatile professional based in Pretoria, Gauteng, South Africa, with a proven track record in Sales, Customer Service, and Operations across several industries including retail, logistics, hospitality, and entrepreneurship. With experience as a Sales Representative at Markhams and a Sales Assistant at Sneaker Factory, he excelled at customer engagement and product sales, ensuring outstanding in-store experiences. His entrepreneurial skills shine through his role as the Founder of a mobile mechanic and car wash service, leveraging AI & Digital Business Tools to drive growth and customer acquisition. Previous roles include making logistical contributions as a Delivery Driver for Makhubedu Transportation and refining Logistics Coordination and customer service skills in a fast-paced hospitality setting at Goldrush Casino. Ntshepe effectively combines his expertise in Client Communication and retail operations to consistently deliver quality service and achieve operational success.

Experience

  • Sales Representative

    Markhams · 2025 — 2026
    Exceeded sales targets by engaging proactively with customers and enhancing their shopping experiences while ensuring visual merchandising standards were upheld.
  • Sales Assistant

    Sneaker Factory · 2025 — 2025
    Supported customers in selecting products to enhance sales conversion and efficiently managed POS transactions in a busy retail environment while maintaining store presentation.
  • Store Packer

    Pick n Pay · 2024 — 2025
    Assisted in inventory management and utilized FIFO methods for stock rotation while providing customer service support on the store floor.
  • Customer Service Associate

    Goldrush Casino · 2021 — 2024
    Provided professional customer service within a fast-paced hospitality setting, managed cash transactions with precision, and effectively resolved customer queries to enhance their experience.
  • Founder & Operator

    Sufficient Mobile Mechanic & Car Wash · 2023 — Present
    Operates a mobile automotive service business focused on quality service while managing customer bookings and all daily operations independently, incorporating AI tools for branding and marketing.
  • Delivery Driver

    Makhubedu Transportation · 2020 — 2021
    Ensured safe and timely delivery of goods by planning efficient routes and maintaining strong communication with clients.

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