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Nurmayuni — Mid-Level Vocational Tourism Teacher from Indonesia

Nurmayuni

Mid-Level Vocational Tourism Teacher

Indonesia 6+ years
Open to offersNew to Platform
Languages
IndonesianEnglish
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About

Nurmayuni is a dedicated Vocational Teacher specializing in Tourism with over 6 years of experience educating students at SMK N 1 Praya in Lombok, West Nusa Tenggara, Indonesia. She focuses on teaching subjects related to the hospitality industry, hospitality management, and travel operations, crafting and delivering a curriculum that includes ticketing, customer service, and destination management. Nurmayuni also mentors over 50 students annually, guiding them towards careers in the hospitality and tourism sectors by imparting professional communication and service excellence. Her prior experience as a Reservation Ticketing Agent at PT. Lombok Karya Wisata further enriches her pedagogical approach, having handled both domestic and international airline ticket reservations with a focus on professional customer service and itinerary planning. Nurmayuni holds a Bachelor's Degree in Tourism from Sekolah Tinggi Pariwisata Ambarrukmo in Yogyakarta, integrating her academic background with practical industry skills to prepare students effectively for the job market.

Experience

  • Teacher

    SMK N 1 Praya · 2020 — Present
    Instructed vocational high school students on Tourism subjects, focusing on the Hospitality Industry, Hospitality Management, and Travel Operations. Created and implemented a curriculum addressing ticketing, customer service, destination management, and tourism products. Mentored over 50 students each year in professional communication and service excellence, while evaluating student performance and providing career guidance within the hospitality and tourism sectors.
  • Reservation Ticketing Agent

    PT. Lombok Karya Wisata · 2015 — 2019
    Managed airline ticket reservations for both domestic and international flights for individual and group clients. Offered professional customer service that included planning itineraries, providing fare consultations, and delivering after-sales support. Handled modifications, cancellations, and refunds in alignment with airline policies, while fostering strong client relationships that contributed to customer retention.

Skills & Expertise

Education

  • Bachelor's Degree in Tourism
    Sekolah Tinggi Pariwisata Ambarrukmo · — — 2020