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OCEN J. — Junior IT Support Technician from Uganda

OCEN J.

Junior IT Support Technician

Uganda 2-3 years
Open to offersNew to Platform
Languages
English
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About

John B. is an IT professional with experience in the fisheries industry at Portside Fish Company Ltd as a Data Clerk & IT Support Officer, where he manages internal data entry systems, provides IT support, maintains website backends, and assists with system maintenance, hardware and software issue resolution. Previously, at KCCA Nakawa Division, he worked as an IT intern, supporting software installation, network setup, troubleshooting, and system diagnostics. He is completing a BSc in Computer Science and holds a diploma in Information Technology Science. John B.'s technical expertise includes database administration using SQL Server, application development with PHP, Java, C, and web technologies (HTML5, CSS, JavaScript, Bootstrap, AJAX, JQuery), systems analysis and design, and implementation of security protocols like SHA and RSA. He has developed projects in e-commerce, data warehousing, and responsive web platforms, delivering tested systems that integrate Google APIs and support customer delivery services.

Experience

  • Data Clerk & IT Support Officer

    Portside Fish Company Ltd · 2024 — Present
    Provided IT support by performing system maintenance and solving hardware/software challenges. Managed data entry systems internally and conducted basic data analysis. Assisted in user account setup and system configuration. Maintained the website backend and contributed to minor CMS updates.
  • IT Intern

    KCCA Nakawa Division · 2023 — 2024
    Assisted with the installation of software and configuration of user accounts. Supported network setups and performed troubleshooting tasks. Executed system diagnostics and handled hardware repairs. Observed web and IT officers during project deployments and documentation processes.

Skills & Expertise

Education

  • Bachelor of Science: Computer Science
    Uganda Technology and Management · — — 2026
  • Diploma: Information Technology Science
    Uganda Institute Of Information and Communications Technology · — — 2024
  • A Level: Uganda Advanced Certificate of Education
    Ngora High School · — — 2020
  • O Level: Uganda Certificate of Education
    Usuk S.S · — — 2018

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