Odessa C.
Mid-Level IT Project Manager
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Odessa Cen A. is an accomplished IT Project Manager with substantial experience overseeing SaaS, banking, and enterprise technology projects across full delivery lifecycles. At Bank of the Philippine Islands and Nityo Infotech, she managed multiple SaaS projects, leading end-to-end delivery, major and minor production releases, and ensuring stakeholder governance and vendor performance within remote, cross-functional teams. Odessa’s expertise includes Agile-Waterfall hybrid delivery, risk and scope management, and quality assurance, consistently achieving on-time implementations with minimal post-release revisions. In earlier roles, she leveraged business analysis to support requirements translation, SIT and UAT coverage, and SDLC process mapping. Her breadth also covers e-commerce marketing initiatives for RinaCelo Food Products and daily operations and marketing strategy as co-owner of Collective Café, demonstrating versatility across the banking, technology, food service, and e-commerce domains.
Experience
IT Project Manager
Bank of the Philippine Islands · 2025 — 2025Oversaw the complete delivery of two SaaS enterprise projects, ensuring they met the marketing business, operational, and governance criteria. Delivered two major and three minor releases collaboratively with several departments, maintaining minimal post-production revisions through effective risk, scope, and QA controls. Managed vendor performance and negotiated contracts to facilitate cost-effective project execution. Directed communications regarding project timelines, milestones, dependencies, and stakeholder interactions across diverse workstreams.IT Project Manager
Nityo Infotech (Client: Bank of the Philippine Islands) · 2023 — 2025Oversaw two SaaS banking technology projects, managing aspects such as scope, schedule, and risks for cross-functional delivery. Implemented two major and two minor releases within the planned timeline with minimal rework. Coordinated effectively with business, IT, QA, and vendors to confirm production readiness and compliance with governance requirements. Ensured third-party performance and milestone execution while addressing any issues that arose.Co-Owner
Collective Café · 2022 — 2024Formulated and implemented marketing strategies that led to increased monthly sales and higher customer return rates. Oversaw daily operations including inventory management, supplier interactions, and quality control. Utilized customer feedback to enhance product offerings and service efficiency.Project Assistant
RinaCelo Food Products · 2022 — 2023Coordinated e-commerce marketing strategies across Shopee and Lazada, enhancing product visibility and boosting customer interactions. Acted as the main point of communication between management and customers, improving response efficiency and retention. Assisted in the execution of digital campaigns, product listing optimization, and overall marketplace operations.Associate Software Engineer (SSL Administrator)
Accenture Inc. · 2021 — 2023Handled 20 to 30 service tickets for multinational clients, achieving daily resolution of up to five tickets within SLA. Conducted access management, data validation, security configurations, and workflow administration. Developed reports and automated procedures to enhance turnaround times and operational efficiency.IT Business Analyst
nullFunctioned as a liaison among business teams, vendors, and IT to convert requirements into technical specifications. Provided comprehensive SIT and UAT support for two critical projects, focusing on defect resolution and seamless deployment. Facilitated workshops while creating documentation, process maps, and validation activities throughout the SDLC.
Skills & Expertise
Education
- Bachelor of Science in Chemical EngineeringSaint Louis University · 2015 — 2020
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