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Odewale J. — Mid-Level Sales Development Representative from Nigeria

Odewale J.

Mid-Level Sales Development Representative

Nigeria 2-3 years
Open to offersNew to Platform
Languages
English
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About

Odewale J. is a seasoned Sales Development Representative specializing in B2B lead generation and appointment setting. With extensive experience in outbound prospecting and cold calling, Jumoke excels in engaging business owners and decision-makers through various channels including phone, email, and LinkedIn. Her proficiency in handling objections and scheduling qualified meetings is complemented by her adept use of CRM platforms like Apollo.io and Google Workspace to streamline outreach and maintain sales pipelines. During her tenure as a Sales & Growth Intern at Excelerate × Pepagora, she conducted B2B prospect research and supported sales campaigns to drive business growth. Her skills in customer relationship management were further honed at Koyn, where she communicated effectively with clients and ensured a positive customer experience. Jumoke's educational background includes a B.Tech. in Agriculture from the Federal University of Technology, Minna, Nigeria, underscoring her analytical and research capabilities.

Experience

  • Sales & Growth Intern

    Excelerate × Pepagora · 2026 — Present
    Conducted research to find qualified B2B prospects within target industries. Utilized Apollo.io, LinkedIn, and various online tools for lead generation and qualification. Assisted in outbound sales initiatives by performing email outreach and prospecting. Kept CRM records current, tracking interactions and pipeline updates. Worked with remote teams to enhance lead generation tactics and business development efforts.
  • Customer Experience Representative

    Koyn · 2024 — 2026
    Engaged with customers through phone, email, and live chat, fostering strong relationships via effective communication. Assessed and addressed customer needs while documenting interactions in CRM systems. Partnered with internal teams to facilitate prompt issue resolution and enhance the customer experience. Assisted new customers with onboarding processes and provided guidance on platform functionalities. Ensured detailed documentation to aid in ongoing service enhancements.
  • Supervisor

    Country Kitchen Ventures · 2022 — 2024
    Built strong rapport with customers through professional interaction and active listening. Addressed customer concerns while upholding high service standards. Oversaw daily operations to ensure effective team performance and efficiency. Provided training to team members on best practices in customer service. Maintained operational records and collaborated with management to optimize workflow processes.

Skills & Expertise

Education

  • Bachelor of Technology
    Federal University of Technology, Minna, Nigeria · 2013 — 2018
  • Diploma in Integrated Science Education
    Ahmadu Bello University, Nigeria · 2011 — 2013

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