Olebogeng S.
Senior Application Specialist
Open to offersNew to PlatformAbout
Olebogeng S. is an experienced Senior Application Specialist with a background in healthcare technology, ERP systems, and financial services. At MEDITECH (2018–2026), Olebogeng enhanced client operational efficiency by providing system support, translating user requirements into functional specifications, and leading training on software modules. Previous roles at Bytes Universal Systems as a Senior ERP Specialist involved implementing ERP systems, aligning training with legislative changes, and supporting business process improvement in supply chain and budgeting domains. At Nedbank, Olebogeng contributed to project administration, requirements analysis, and delivering financial advice in retail banking. With a BCom Honours Degree in Business Management and a National Diploma in Accounting, Olebogeng demonstrates strong expertise in project management and process documentation across technology and financial sectors.
Experience
Senior Application Specialist
MEDITECH · 2018 — 2026Provided expert system support and guidance to enhance client operational efficiency while translating user needs into Functional Specifications to inform system development. Managed relationships with stakeholders through continuous engagement, effective communication, and timely resolutions of issues. Addressed logged service issues and complex client requests with professionalism, overseeing the end-to-end process of issue resolution, including pre-deployment retesting. Configured systems during implementation phases and facilitated user training sessions to promote system adoption and competency. Offered post-implementation support to ensure a smooth transition and maintained strong working relationships with internal teams like Programmers, Product Specialists, and QA.Senior ERP Specialist
Bytes Universal Systems · 2011 — 2018Researched legislative changes to ensure compliance in training and systems, assisting clients with the development of service delivery implementation plans. Managed client queries related to system issues within defined turnaround periods. Gathered user requirements and produced Functional Specifications, configuring systems during implementations. Supported clients in documenting processes by mapping them and provided training on Supply Chain Management, Budgeting, and Creditors Reconciliation. Engaged in testing new system enhancements, aiding in User Acceptance Testing and recommending additional enhancements.Retail Project Office (RPO) Administrator
Nedbank Project Office · 2008 — 2010Assisted with project management queries related to Retail Methodology and PM System and coordinated internal projects while preparing monthly reports for Exco. Maintained the Business Unit MS-Share Point intranet site and performed continuous gap analysis of documents. Developed and sustained internal process documentation and reviewed team members’ draft documents for approval, managing invoicing, financial reconciliation, and communication with retail clients while ensuring agreed-upon issues from meetings were addressed.Banker Sales Consultant
Nedbank Retail Banking · 2008 — 2008Delivered comprehensive financial advice to clients pertaining to Investments, Transactional Accounts, Home-Loans, and Asset Finance within a Personal Banking Environment. Processed applications from various channels and strived to achieve set sales targets by identifying opportunities for cross-selling products. Cultivated and sustained relationships with clients, agents, and other stakeholders, while managing client relationships and resolving complaints to uphold service standards.
Skills & Expertise
Education
- BCom Honours Degree in Business ManagementUniversity of South Africa · — — 2026
- Advanced Diploma in ManagementUniversity of Pretoria (GIBS) · — — 2024
- National Diploma: AccountingTechnikon Witwatersrand · 2001 — 2003
- Certificate in Commercial AccountingTechnikon Witwatersrand · 2000 — 2000
- Grade 12Moletsane Secondary School · — — 1999