Olekamma S.
Mid-Level Human Resources Assistant
Open to offersNew to PlatformAbout
Samuel E. is an experienced professional based in Lagos, Nigeria, with a track record in Human Resources support, Customer Service, Digital Marketing, and Data Analysis across multiple business domains. At SIAT Nigeria Limited, Samuel responds to employee and client inquiries, manages internal communications, and supports departmental operations through precise scheduling and documentation. Working with Digital Witch, he oversees customer inquiries and executes digital marketing campaigns, including social media management and client engagement strategies. As a Data Analyst for BeryPearl Enterprises, Samuel collects, cleans, and analyzes business data, providing critical reports and actionable insights for management. Proficient with CRM Systems such as HubSpot and Zendesk, and certified in digital marketing and Microsoft Excel, Samuel consistently delivers reliable administrative, analytical, and digital support in both remote and office settings.
Experience
Customer Representative / Digital Marketing Specialist
Digital Witch · 2018 — PresentOversee customer inquiries, delivering timely and professional assistance via phone, email, and chat. Develop and implement digital marketing campaigns aimed at enhancing client engagement. Manage social media accounts, and drive content creation and digital outreach efforts. Keep client communication records and conduct follow-ups to ensure customer satisfaction.Human Resources Assistant
SIAT Nigeria Limited · 2015 — PresentAddress employee and client inquiries about company processes, policies, and services. Provide administrative support, maintaining records with a focus on confidentiality. Facilitate internal communication and assist in resolving workplace issues. Ensure smooth departmental operations through effective scheduling and documentation.Data Analyst
BeryPearl Enterprises · 2015 — PresentGather, clean, and analyze business data to aid in decision-making processes. Produce reports and insights for management and stakeholders. Clearly communicate findings and offer actionable recommendations. Maintain the accuracy and confidentiality of all datasets.
Skills & Expertise
Education
- Bachelor of Science (B.Sc.) in StatisticsFederal University of Technology
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