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Ongky M. — Mid-Level Partner Engagement Coordinator from Indonesia

Ongky M.

Mid-Level Partner Engagement Coordinator

Indonesia 6+ years
Open to offersNew to Platform
Languages
English
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About

Ongky M. is an experienced Partnership Engagement Coordinator with 18 years in training and operations across the transportation, retail, and technology sectors in Indonesia. At GoFleet (PT. Solusi Mobilitas Bangsa), Ongky oversees daily operations and development programs for over 1,500 partner drivers in Greater Jakarta (Jabodetabek), directly managing performance management, partnership engagement, and loyalty schemes that have maintained partner churn below 1%. Previously, as Training & Development Manager at PT. Trikomsel Oke, Tbk and PT. Catur Sentosa Adiprana, Tbk, Ongky developed standardized training modules and managed national programs for thousands of employees, covering over 100,000 training hours yearly and supporting business objectives. With robust expertise in curriculum development and field coaching, Ongky has contributed to service, sales, and operational improvements within leading consumer and mobility companies.

Experience

  • Partnership Engagement Coordinator

    GoFleet (PT. Solusi Mobilitas Bangsa) · 2019 — Present
    Oversaw daily operations and development initiatives for over 1,500 partner drivers in the Greater Jakarta area. Managed performance, engagement activities, and rewards programs. Implemented development programs and field coaching to enhance partner loyalty, while successfully retaining a low daily churn rate among active partners.

  • Training & Development Manager

    PT. Trikomsel Oke, Tbk · 2011 — 2018
    Managed national training operations and a team of 17 trainers across 10 major cities. Standardized training curriculum and procedures while launching a national certification level for employees. Developed and initiated field coaching programs to support training efforts.

  • Training & Development Manager

    PT. Catur Sentosa Adiprana, Tbk · 2010 — 2011
    Created training concepts and performed training needs analysis for six subsidiaries. Developed training modules and evaluations while standardizing curricula and procedures. Contributed to achieving sales targets through effective training activities.

  • Trainer

    PT. Home Center Indonesia · 2009 — 2010
    Developed the training concept, matrix, syllabus, and reports. Conducted training for new branches and managed the Management Trainee Program.

  • Various job title

    PT. Carrefour Indonesia, Tbk · 2005 — 2009
    Undertook multiple roles including Trainer, Training Admin, and Assistant Sales Manager. Developed training modules and conducted managerial level training. Managed training schedules and supported sales targets.

Skills & Expertise

Community Manager (Discord)Training and EducationPrivate Blog Network

Education

  • Industrial Engineering bachelor degree
    Institution not specified · — — 2005

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