ORATI J.
Mid-Level Hospitality Manager
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About
Orati J. is an experienced professional with a background in hospitality management, healthcare administration, and social work. As Manager at Leeds Guest House Limited since May 2024, she has overseen front desk operations, supervised housekeeping, coordinated events, managed food and beverage services, and handled staff recruitment and inventory. Previously, at Eldoret Paediatric Clinic Ltd, she served as Office Administrator from 2018 to 2024, where she managed appointment scheduling, patient records, staff agendas, budgeting, and compliance. Earlier, at Child Care Legal Aid Organization, she worked as Social Worker, providing legal aid, psychosocial support, and community outreach. Her expertise extends to case management, office management, and healthcare and social services sectors.
Experience
Manager
LEEDS GUEST HOUSE LIMITED · 2024 — PresentOversaw front desk operations, handled reservations, and completed housekeeping tasks while supervising food and beverage services. Organized events, managed PR and marketing tasks, and conducted recruitment for new staff members. Checked inventory, placed orders for supplies, coordinated team scheduling, and ensured guest satisfaction.Office Administrator
ELDORET PAEDIATRIC CLINIC LTD · 2018 — 2024Scheduled patient appointments, updated health records, and managed incoming correspondence such as phone calls, emails, and letters. Scanned and filed patient documents, handled data entry for admissions and insurance, and created staff work schedules. Addressed queries from doctors, nurses, and patients while supporting budgeting and bookkeeping tasks, inventory checks, and report preparation. Coordinated office activities, supervised administrative staff, managed management agendas and travel, and maintained personnel and financial records.Social Worker
Child Care Legal Aid Organization · 2015 — 2017Conducted home visits and follow-ups to support prospective children and parents, collaborated with Charitable Children Institutions and the Department of Children Services, and provided legal advice and psychosocial support. Prepared regular progress reports, built networks with agencies, collected data on child abuse cases, contributed to public awareness efforts, participated in family conflict resolution, and fulfilled additional duties as assigned by the supervisor.
Skills & Expertise
Education
- Certificate, Healthcare support assistantUjusi college · 2024 — 2024
- Masters Degree, Project Planning and ManagementUniversity of Nairobi · 2017 — 2019
- Bachelor Degree, Development studiesMount Kenya University, Kenya · 2013 — 2016
- Diploma (KNEC), Social Work and Community DevelopmentElgon View Technical College · 2009 — 2011
- Diploma I (KNEC), Information and TechnologyElgon View Technical College · 2007 — 2007
- Kenya Certificate of Secondary EducationSori High School · 2000 — 2003
- Kenya Certificate of Primary EducationOkota Primary School · 1990 — 1999
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