ORBITA N.

Delivered administrative support to six real estate agents across multiple states including North & South Carolina, Virginia, and Maryland. Oversaw an average of over 20 active listings monthly, managing the process from pre-listing to closing. Scheduled and coordinated between 15 to 25 appointments weekly, covering showings, inspections, and client consultations. Responded to 20 to 30 client inquiries weekly via email and phone, ensuring professional follow-ups. Engaged directly with MLS for listing uploads, price updates, status adjustments, and property management tasks. Aided in the processing of contracts, contributing to over 50 successful transactions within a year. Coordinated virtual tours, staging schedules, and photoshoots for 10 to 15 properties each month. Maintained and updated CRM databases (KW Command, Salesforce), guaranteeing accuracy in client and transaction records. Streamlined digital contract organization and transaction files, enhancing document retrieval and compliance. Assisted agents in improving workflow with Google Workspace, Trello, and MLS, effectively reducing administrative backlogs.

Managed internal and external communications with staff, volunteers, donors, and community partners. Aided in event planning and community outreach programs, as well as ministry activities. Tracked donations, expenses, and basic financial records for 65 sponsored children to ensure transparency and reporting compliance. Created presentations, announcements, and basic publication designs utilizing Canva. Assisted with data entry, database updates, and record management tasks. Supported the facilitation of seminars, training sessions, and community events, while ensuring adherence to organizational policies and documentation requirements.